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Bettenhausen Chrysler Dodge Jeep RAM of Lockport
- Car Dealers
- Lockport, IL
About this business
Location details
16471 W 159th St, Lockport, IL, 60441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great location near 355, helpful insightful staff, jamie was candid honest and thorough the entire process
Business response:
Thank you for your feedback, Ben! We're happy to hear you had a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that our staff, including Jamie, was able to assist you with honesty and thoroughness. We hope to see you again soon. Sincerely, The Team at Bettenhausen CDJR of Lockport
Jose Silva was friendly, courteous, helpful, knowledgeable and a pleasure to work with in the purchase of my new Jeep. His co-worker Ally was helpful as well. Quite a welcoming dealership. Great experience!
Business response:
Thank you for your wonderful review! We're please to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that Jose and Ally provided you with friendly and knowledgeable service during your Jeep purchase. We appreciate your kind words and look forward to welcoming you back in the future! Enjoy your new Jeep! Sincerely, The Team at Bettenhausen CDJR of Lockport
Very easy to schedule service on a convenient day. I was checked in as soon as I arrived and Cameron was great to work with. Service was completed as promised and we continue to be very happy with our Jeep Wagoneer.
Business response:
Thank you for your wonderful review, Tom! We're happy to hear that scheduling your service was easy and that Cameron provided great assistance during your visit. It's fantastic to know that you're happy with your Jeep Wagoneer and that we delivered on our promises. We appreciate your support and look forward to seeing you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport
The sales staff was awesome especially joe. The put a lot of time and effort in to get the deal done
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our sales staff, especially Joe. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide exceptional service, and it's great to know that our team made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport
Everyone there was a pleasure to work with especially Joseph ruiz and Heather Garcia. I would recommend the dealership
Business response:
Thank you for your wonderful review! We are happy to hear that you had a great experience with our team, especially with Joseph and Heather. Your recommendation means a lot to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport
Attententive service staff. Joe was very accommodating. There was an issue with parts arriving on time and it was resolved timely with no inconvenience.
Business response:
Thank you for your wonderful review, John! We're glad to hear that you received attentive service from our staff and that Joe was able to accommodate your needs. We truly appreciate your understanding regarding the parts arrival and are glad we could resolve it for you promptly. We look forward to seeing you at Bettenhausen Chrysler Dodge Jeep RAM of Lockport again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport
They took me in immediately when I thought an issue existed from a previous service appointment. Turned out to be another issue entirely separate, but I was informed right away and offered new service appt. Great service. Good prices.
Business response:
Thank you for your wonderful review! We're glad to hear that you received prompt service and clear communication regarding your vehicle's needs. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide great service and competitive pricing. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport
The service is always excellent here. I got on the wait list on line and they kept to the schedule. The waiting area is very comfortable - they even offered a drink or snack while I waited. Amy kept me updated and personally told me when my car was washed and ready!
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that you found our waiting area comfortable and appreciated the refreshments. We're glad Amy was able to keep you updated on your vehicle. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport
It took over 3 hours for an oil change and coolant flush. What’s the purpose of an express lane for routine maintenance if it takes so long? And when I wanted to test drive a vehicle to help the time pass by the battery was dead and it was the only vehicle available. The snacks were a really nice touch and the customer service was decent.
Business response:
Thank you for your feedback. We understand your concerns about the wait time for your oil change and coolant flush, and we appreciate you bringing this to our attention. We aim to provide efficient service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport, and it's important for us to learn from experiences like yours. Our team is glad to hear you enjoyed the snacks and found our customer service decent. We encourage you to reach out to us directly if you'd like to discuss your visit further. We value your input and hope t... read more
Frequently asked questions about Bettenhausen Chrysler Dodge Jeep RAM of Lockport
How is Bettenhausen Chrysler Dodge Jeep RAM of Lockport rated?
Bettenhausen Chrysler Dodge Jeep RAM of Lockport has a 4.7 star rating with 1,969 reviews.
When is Bettenhausen Chrysler Dodge Jeep RAM of Lockport open?
Bettenhausen Chrysler Dodge Jeep RAM of Lockport is closed now. It will open on Monday at 9:00 a.m.