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Humes Chrysler Jeep Dodge & Ram
- Car Dealers
About this business
Humes Chrysler Jeep Dodge & Ram will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Jeep, Dodge, RAM or Chrysler customers. If you want to be pressured into a purchase, you had best go elsewhere. In addition to helping drivers find the perfect Jeep, Dodge, RAM or Chrysler match, Humes Chrysler Jeep Dodge & Ram also boasts a state-of-the-art auto repair shop where our highly skilled team of ... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:30 p.m. | |
| Sun | Closed |
Service shop has improved significantly with focus on customers. For more than 25 years I have given sales staff positive reviews and not so favorable reviews for the service department. It is good to see this improvement.
Business response:
Thanks for your feedback, Cruiser! We're thrilled to hear that you’ve noticed our improvements in the service department. Our team is dedicated to enhancing the customer experience, and your long-term support means a lot to us. We look forward to continuing to serve you!
I purchased a gorgeous used 2019 Ram and got what I believe is a fantastic value. The truck came with a certified warranty and I did have an exhaust leak and a new battery was needed. I had the great opportunity to interact with Adam Dorsey on this repair and I can not explain what an exceptional job he did with my particular situation! This is the first vehicle I have purchased from Humes and also my first experience with the service department and I would give the whole staff an A+!!!! I will be purchasing all of my future... read more
Business response:
Brian, thank you for sharing your positive experience with us! We are thrilled to hear that Adam provided exceptional customer service during your recent visit. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Humes for your vehicle needs!
Joe was a pleasure to work with but the pink pants and arrogance of the manager cost the sale for me. The used truck I was after had more issues we found than was listed and in the end we walked over $600 disagreement. The truck needed a headlight assembly and had a front end vibration so the offer was fix it or take more off the price. Our salesman Joe was willing but got a veto from the manager of Saturdays. Made an offer on another truck to have damage repaired and then purchase which was also vetoed. Sad to waste a day t... read more
Business response:
Jim, we are so sorry to hear that your experience with any of our team members was less than positive. We hold our team to a high standard, and we want to make sure all of our customers are treated to exceptional service. We hope to have the opportunity to work with you again in the future.
We can’t tell you enough how very pleased we are with Humes!!! Tim Sam is an extraordinary and amazing person. He was considerate, helpful and so easy to deal with. He went out of his way to help us. We bought our last vehicle from Humes and Tim was the salesperson. The service department always treated us well and took good care of us! Thank you to all your staff for being the best dealership around. Looking forward to many more years!
Business response:
It's great to hear you had such a positive experience working with our team! Thank you so much for taking the time to share your kind feedback with us!
To say this review is way overdue is stating it mildly. In July, after another dealer sold a car from under me, I called Humes immediately when I saw they had a Chrysler Pacifica Hybrid in the trim package I wanted. And fortunately for me, Adam answered the phone. They had the car, helped me through the process, and approved my application quickly. Knowing I was traveling across the state to get the car not only Adam, but also Angela from Financing, gave me great tips for places I could take the family while we were there. T... read more
Business response:
Simona, we're so happy to hear that Adam could go above and beyond to bring you such excellent customer service. Thank you for choosing our dealership, and for sharing your kind review!
It was a pleasure working with the Humes Team. Everyone went out of their way to make me comfortable. My salesman Eddie Miller was great to work with. He understood what I wanted and made it happen. It felt like dealing with a friend. I recommend Humes and Eddie Miller!
Business response:
Everyone here loves to hear from customers like you! Thanks for giving Humes Chrysler Jeep Dodge & Ram a chance, and for leaving such wonderful feedback!
I have to say that my experience with Hume's Chrysler so far has been very good, just
Business response:
Thanks for taking the time to share your review with us! We'd love to learn more about what made your experience great!
Hume's has become a wonderful part of my family over the years!!! For all your vehicle needs, Keith is 💯 hands down the best!!!
Business response:
We're so happy to hear that you've had great experiences at our dealership! Thank you for your kind review!
My experience was great! I’m finally in my dream vehicle and the team at Humes made it happen.
Business response:
Congratulations on your amazing new vehicle! We're glad that our team made the process great and that you would recommend us to others. Enjoy your incredible new ride and please let us know if we can ever be of further assistance!
Frequently asked questions about Humes Chrysler Jeep Dodge & Ram
How is Humes Chrysler Jeep Dodge & Ram rated?
Humes Chrysler Jeep Dodge & Ram has a 4.7 star rating with 1,286 reviews.
When is Humes Chrysler Jeep Dodge & Ram open?
Humes Chrysler Jeep Dodge & Ram is closed now. It will open at 8:30 a.m.