Umansky Toyota

Name: Umansky Toyota
Address: 1357 Richmond Rd, Charlottesville, VA, 22911, US
Telephone: (434) 509-4870
Price range: $$
Rating: 4.8

4.8

★★

1344 reviews

|Car Dealers|Charlottesville, VA 22911 United States

1357 Richmond Rd, Charlottesville, VA 22911 United States

(434) 509-4870

https://www.umanskytoyota.com/

Automotive, Auto Parts & Supplies, Auto Repair

Open now:7:00 am - 8:00 pm

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About

Here at Umansky Toyota of Charlottesville, it is our mission to be the automotive home of drivers in the Charlottesville, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! We proudly serve the following towns and cities: Charlottesville, Staunton, Harrisonburg, Culpeper, Richmond, Glen Allen, Mechanicsville, and beyond!

4.8

★★

1,344 reviews

5★1,154

4★148

3★26

2★1

1★0

15 reviews have no rating

Reviews(431)

Google Reviews(913)

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Recommended

Kim's Toy on DealerRater

★★

7 months ago

Mike Stephens in service was very professional and did his best to get our daughter's Camry serviced as soon as possible. Mike kept us informed on every aspect of the services that were needed. I would highly recommend Mike Stephens at Umanksy Toyota's service department.

Business Response:

We're so glad to hear that you enjoyed working with Mike! Thank you for sharing your positive review with us, we really appreciate it!

Carol on DealerRater

★★

7 months ago

My new RAV4 is the fifth car that we have purchased from Umansky Toyota, and each purchase was made with the excellent services of Leslee Parsons. Leslee kept me informed of every step my car took from being built in Canada to being transported to your dealership, and also did everything she could to make my pick-up easy and streamlined. She's also always been available for followup questions after the sale. Leslee is definitely the reason I chose to come to Umansky to buy a new car. Michael in Finance also did a great job of explaining finance options and finalizing the deal. Thanks to you all!

Business Response:

Hi Carol, we're so happy to hear that Leslee went above and beyond to make your experience great! We're so glad to hear that you enjoyed working with both Leslee and Michael!

garykelman on DealerRater

★★

7 months ago

The service folks are respectful and pleasant. The only challenge was they overbooked. Regardless, the quality of car care is good.

Business Response:

THank you for sharing your review with us. We sincerely appreciate your thoughtful feedback!

physics4all on DealerRater

★★

7 months ago

Timeliness of getting service (takes over a week to get the appointment) should be better, but once you have the appointment the service is done professionally in a very timely manner. Great service department, scheduling needs i,provement.

Business Response:

We're so glad that you had a good experience at your appointment! Thank you for sharing your thoughts with us, we will pass this along to the team!

Jerry on DealerRater

★★

7 months ago

Amy Phillips and the Umansky service team worked hard to successfully perform a wide range of repairs and routine service items on my 2015 Avalon in a 6 hour period. She also assisted me with a loaner vehicle since I reside outside their standard shuttle range.

Business Response:

Hi Jerry, we're so happy to hear that you had a great experience with Amy and the rest of our team! Thank you for visiting Umansky Toyota!

Rlw on DealerRater

★★

7 months ago

I had my Prius in for service. Easy to schedule appointment. Had my car ready when promised. Very friendly staff.

Business Response:

It's great to hear that your appointment with us went smoothly! Thank you for sharing your review!

daniel.s.tello on DealerRater

★★

7 months ago

It was quick, easy and painless. Came in for a maintenance check. Was able to get a ride back to my office.

Business Response:

Hi Daniel, we're thrilled to hear that your appointment went so smoothly! Thanks for sharing your review with us!

jkordella on DealerRater

★★

7 months ago

Drop off was easy. Service manager stayed in contact with me throughout the day. Completed the work ahead of original schedule. Well done!

Business Response:

We're glad to hear that you had a positive experience at your appointment! We hope to see you again next time!

bwoodzell on DealerRater

★★

7 months ago

Pauline is great to work with. Car was serviced on time and all work was performed to my satisfaction.

Business Response:

We're thrilled to hear that Pauline was able to make your experience here a positive one! Thank you for choosing Umansky Toyota!