Umansky Toyota

Name: Umansky Toyota
Address: 1357 Richmond Rd, Charlottesville, VA, 22911, US
Telephone: (434) 509-4870
Price range: $$
Rating: 4.9

4.9

★★

1153 reviews

|Car Dealers|Charlottesville, VA 22911

1357 Richmond Rd, Charlottesville, VA 22911

(434) 509-4870

https://www.umanskytoyota.com/

Automotive, Auto Parts & Supplies, Auto Repair

Open now:7:00 am - 8:00 pm

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About

Here at Umansky Toyota of Charlottesville, it is our mission to be the automotive home of drivers in the Charlottesville, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! We proudly serve the following towns and cities: Charlottesville, Staunton, Harrisonburg, Culpeper, Richmond, Glen Allen, Mechanicsville, and beyond!

4.9

★★

1,153 reviews

5★986

4★132

3★23

2★1

1★0

11 reviews have no rating

Reviews(346)

Google Reviews(807)

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Recommended

BJG on DealerRater

★★

7 months ago

"I have always had a good experience and the gentleman I..." I have always had a good experience and the gentleman I worked with today was wonderful. He was quick to get me updates and was very easy to work with.

Business Response:

We are incredibly grateful that you took the time out to leave us this note! It's customers like you that make our job wonderful and we're so happy we were able to help out. We look forward to serving you again!

StephenWD on DealerRater

★★

7 months ago

"This is the 2nd cad I’ve bought from Umanksy and the 5th..." This is the 2nd cad I’ve bought from Umanksy and the 5th car I’ve bought from Tiffany. This has been the best dealership experience I’ve ever had. Everything was smooth flowing and they worked with me on going from a truck to something better for the family.

Business Response:

We're truly happy to hear that you had a great experience during your recent visit! Thank you for letting us know how your service with Tiffany here at Umansky Toyota went. We appreciate your support and hope you enjoy your new vehicle!

jonj on DealerRater

★★

7 months ago

"Only one thing should stand out is that we drove over an..." Only one thing should stand out is that we drove over an hour to buy from your dealer. TWICE in a month. We really liked Elizabeth and she kept the sales games away. We only had to wait for business services the second time as you were busy. She stayed with us and was cheerful and helpful showing us the car. It was nice to not play games and even better to have a dealer get us the car model and options we wanted.

Business Response:

Thanks for the awesome review for our team here at Umansky Toyota! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Thank you for giving us a chance and for sharing such amazing feedback. We appreciate your support and hope you will reach out if you are ever in need of further assistance!

GP on DealerRater

★★

7 months ago

"Easy and professional, all with a friendly..." Easy and professional, all with a friendly smile. Lindsey, was fabulous and as she promised, kept me informed. A totally positive experience, no negatives come to mind.

Business Response:

Thank you for taking a moment to review our service center! We truly appreciate the feedback for Lindsey and our team. We look forward to working with you again so please not hesitate to reach out if we can ever be of further assistance!

kenh on DealerRater

★★

7 months ago

"Shawn quickly got me out of my old lease and into a new..." Shawn quickly got me out of my old lease and into a new one with the exact model that I wanted. He worked very hard to get the items and features that I wanted and was quite accommodating with letting me take a car for a test drive.

Business Response:

Congratulations on your amazing new vehicle! We're so happy to hear that Shawn provided a fantastic experience and helped you get a great new car. Thank you for your kind words and recommendation for our team here at Umansky Toyota. Enjoy your new ride!

Brandon Westrup on DealerRater

★★

7 months ago

"The service team was very helpful and able to get my..." The service team was very helpful and able to get my vehicle in and out quickly. Lindsey was great in keeping me informed about progress on my vehicle.

Business Response:

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance!

LBJ on DealerRater

★★

7 months ago

"Jeffrey in the service department was awesome. He gave me..." Jeffrey in the service department was awesome. He gave me good information, looked at ways to save me money and called me in advance of an appointment to let me know that a needed part had not yet come in, saving me a trip to the dealership. The service manager also called me to make sure everything was going well. Good customer service.

Business Response:

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

nnicholslewis on DealerRater

★★

7 months ago

"Excellant dealership - have uses for service of multiple..." Excellant dealership - have uses for service of multiple toyota vehicles for 20 years. Puchased my latest Highlander 3 years ago. over the past month I have had service on both of my toyota vehicles - 2 routine service and 2 recall services. The customer service had been exceptional. Highly recommend this dealership for any needs.

Business Response:

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Umansky Toyota. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

Diane on DealerRater

★★

7 months ago

"It's always a pleasure to work with Umansky. My service..." It's always a pleasure to work with Umansky. My service advisor, Jeff, was awesome! Friendly and professional, he kept me notified of the progress of the work and when I could expect my car to be ready.

Business Response:

Thank you for sharing this amazing feedback with us, Diane! We are proud to provide you with the exceptional service you deserve. We truly appreciate your business and look forward to continuing to support you in the future!