Pearson Honda review summary

5  1319
4  119
3  37
2  
1  
18 reviews with no rating
4.9
1493 reviews
5on Google, Nov 20, 2022
Great!, thanks to Troy and Rick for an outstanding customer service. more »
Business Response:
Hi Jose, we're thrilled to hear that you had a great experience working with our team! Thank you for visiting Pearson Honda, and for sharing your positive feedback!
5on Google, Oct 29, 2022
The service department was extremely friendly and helpful making my appointment to accommodate my schedule. The parts department verified what was needed and had the parts ready to go. My Odyssey was ready for me to pick up when promised. I truly appreciate Pearson! more »
Business Response:
Janet, thank you for visiting us here at Pearson Honda! We're happy we could help you get your Odyssey taken care of in an efficient manner. We look forward to working with you again!
3on Google, Oct 24, 2022
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5on Google, Oct 11, 2022
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5on Google, Oct 08, 2022
Great service with a smile! more »
5on Google, Oct 04, 2022
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Business Response:
Really appreciate the rating, Matthew. We’d love to learn more about what we did to earn it!
4on Cars.com, Oct 04, 2022
Our salesman Don Young is doing a good job.
Our salesman Don Young is doing a good job. Prices are too high and delivery too slow.
more »
Business Response:
Thank you for sharing all of your feedback with us. We really appreciate your comments, and we hope to have the opportunity to serve you again in the future.
4on DealerRater, Oct 04, 2022
Our salesman Don Young is doing a good job.
Prices are too high and delivery too slow.
more »
on Facebook, Sep 27, 2022
Best Honda dealership in central Va! more »
Business Response:
Glad to learn your experience was a positive one. We look forward to serving you again soon!
5on Google, Sep 24, 2022
This is the only shop that touches my Acura! Lisa and all the advisors are super helpful. I never feel like they are trying to take advantage. Prices are reasonable and they make me feel appreciated! Money well spent. more »
Business Response:
Hey April! We're so happy that you ad a great experience working with Lisa. Thank you for taking the time to share your review with us, and we hope to work with you again in the future!
5on Google, Sep 22, 2022
Great customer service more »
Business Response:
Yansy, we’re so happy to hear you had a good experience. Hope to see you again in the near future!
5on Google, Sep 15, 2022
I had a great experience getting my vehicle serviced at Pearson Honda. Everyone was very kind and gave me a detailed update about my vehicle once it was done more »
Business Response:
Thank you so much for your kind words, Shia! We really appreciate you taking the time out to share your experience with us here at Pearson Honda. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!
5on Google, Sep 13, 2022
10/10 recommend!! Carlos and Mike made everything smooth and easy. more »
Business Response:
Hi Jennifer, we're thrilled to hear you had a great experience working with both Carlos and Mike! Thanks for taking the time to share your kind words!
5on Google, Sep 13, 2022
30,000 miles service done. Very professional. more »
Business Response:
Hi Stefan, we're so happy to hear that your service appointment went well! Thanks for taking the time to share your review!
3on Google, Sep 06, 2022
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Business Response:
Thanks for taking the time to share your review, Cleona. We'd love to hear more of your feedback on your experience!
5on Google, Sep 06, 2022
The service and attention to the customer was something I haven't experienced since the 70's. Thanks Pearson your first class. more »
Business Response:
We're so happy to hear you had a great experience! Thank you for choosing Pearson Honda!
5on Google, Sep 03, 2022
Greetings I am fully 100% satisfied with the service. Everything was timely and all associates were really great and professional. 👍 Thank you very much. I wanted to buy the new Pilot that was at the dealership but the next day it was sold. Service at this Dealership was superb with everyone from drop off to casher to pick up smooth and friendly. 👍 Thank you very much. more »
Business Response:
Hi Faisal, thank you for sharing your great feedback with us! We really appreciate your positive review!
5on Google, Sep 02, 2022
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Business Response:
Lin, we really appreciate your five-star review, Thank you for visiting Pearson Honda!
5on Google, Sep 01, 2022
Frank Goodman was polite and helpful throughout my purchase experience. more »
Business Response:
Susan, we're so happy to hear that Frank was able to help you out! Thank you for visiting Pearson Honda, and congrats on your purchase!
5on Google, Aug 25, 2022
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Business Response:
Really appreciate the rating. Care to share any details about what went well during your visit?
4on Cargurus, Aug 19, 2022
Frank is an excellent salesman to work with and Mr. Overby in finance. Had an issue that needed taken care of and the dealership took care of it. Would be a 5 star rating, without the issue that needed to be taken care off. However, I highly recommend Pearson Honda. more »
5on Google, Aug 18, 2022
Great Cruz in more »
Business Response:
Thanks for your great review, Ronnie! We're glad you had a great experience here!
5on Google, Aug 12, 2022
Service and sales department were awesome to work with. more »
Business Response:
Hi Chad, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. See you next time!
4on Google, Aug 08, 2022
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Business Response:
Thank you for the great rating. If there are any details you’d like to share about what we are doing well, we’d love to learn more!
5on Google, Aug 08, 2022
Dear Service (John and team),
Thank you for such quick service just when I needed it the most. "Fitting me in" was indeed the miracle I was hoping for, and you delivered. Very appreciative custo
mer,
Trish
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Business Response:
We are incredibly grateful that you took the time out to leave us this note, Trish. It's customers like you that make our job wonderful. We look forward to serving you again!