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201 W Loop 340, Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Buying a Jeep." GREAT customer service. Our salesman Phillip Gomez was very professional and friendly. When he arrived he greeted us and asked if we needed help. We stated no we were only looking. He said I will watch for you and if you need help just wave and I will be right there and I wont bother you. We found what we wanted to drive, I waved he came and we bought. Pretty simple. Very good sales approach - NOT PUSHY. I would highly recommend Allen Samuels and Phillip Gomez.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else.
"Awesome " From the moment that I contacted Spring on the internet I felt I eager they were to help me get into my car!.. once inside the dealership it was a long gruesome experience but so worth the wait in the end. God blessed me with such precious salesmen
Business response:
Precious, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Allen Samuels commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
"Awesome friendly person " Mrs Anderson was what kept me coming back. She called and searched high and low to help find the right vehicle. She contacted other dealerships knowing she may not benefit from the sale. Truly servant for others. Amazing person!!
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Allen Samuels commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
"Excellence " The staff at Allen Samuels were excellent! They exceeded my expectations! Spring, Guy and Clint went above and beyond what I was expecting from a car dealership. I was hoping Guy and Spring realized I wasn’t just another tire kicker and was a serious buyer. Most of my conversations with them was via texted due to my time constraint. Guy and Spring stepped up and found the perfect vehicle for me. It was in my budget and exactly the vehicle I wanted. I was in and out in under an hour! I’m loving my Truck! I will ... read more
Business response:
Crystal, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you.
"Crista Russell is the greatest! " We had a few problems, Crista took it upon herself to fix them. She worked out EXACTLY what we wanted and got everything made right. We had had problems with our previous truck. Everyone else we dealt with kinda pushed us to things we didn’t want, but she knew what we wanted and didn’t stop. Clint was also great working everything out. If you go here, go straight to Crista. She’s so great and considerate. Gets the job done and DEFINITELY saved the sale, and our returning business!
Business response:
The team here at Allen Samuels is thrilled to hear about your most recent visit. We pride ourselves on customer satisfaction and are glad to hear we achieved just that. Please don't hesitate to let us know if there's anything else we can do for you!
"Above and beyond!" I contacted 3 dealerships in my area before I contacted Allen Samuels. Spring Anderson ran circles around the guys I talked with before her! I'm a very "particular" buyer & they did everything in their power to accommodate me & get me into the vehicle I wanted. Spring, Elias & Hossain are amazing! Thank you!
Business response:
SMason, here at Allen Samuels, we work daily to ensure that our customers receive top-notch customer service. We're incredibly happy to hear that your recent experience met all of your needs. Thank you for your business and wonderful feedback!
"New Jeep Owner" I bought a vehicle from here back in June and started having an issues with it and I brought it in for repairs not once but twice. Each time I brought it in I contacted my sales guy Gary and each time he and the rest of the staff took real good care of me. The last time I brought my vehicle in Gary called me to come in and they let me trade it for a better one so I'm really satisfied with the service that I received and with the staff. Thank you Gary you are an awesome guy and very attentive to your customer... read more
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Allen Samuels commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
"The staff is helpful and nice." The sales people were very friendly and helpful, they got my car deal completed fast and the finance department got me in and out quickly.
Business response:
Bryan, thank you for your feedback! We love hearing about our customer’s positive experiences! Please don't hesitate to let us know if there's anything else we can do for you!
"Excellent" I walked into Allen Samuels and was greeted by friendly professional staff. The whole car buying process was easy and smooth. I left with my new vehicle, and I know without a doubt, I will buy another car from them.
Business response:
Thank you for your review, Kelly. I am happy to hear our team could provide you with an efficient and quick experience. We look forward to working with you again in the future. Please don't hesitate to let us know if there's anything else we can do for you!
Allen Samuels Dodge Chrysler Jeep Ram FIAT has a 4.6 star rating with 4,382 reviews.
Allen Samuels Dodge Chrysler Jeep Ram FIAT is closed now. It will open at 8:30 a.m.