This profile has been claimed by the business owner or representative.
Antwerpen Volkswagen
- Car Dealers
- Pasadena, MD
About this business
Location details
8065 Ritchie Hwy, Pasadena, MD, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Llya and Nicholas Kratsas are very nice helpful and good with there jobs. They will work with you no matter what situation your in. They sold us a very nice 2025 Volkswagen Atlas.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
The dealership was clean and people were friendly. Trevor approached us politely and was very helpful and informative throughout our whole process. We did not feel pressured in any way and Trevor was conscious of our family needs and wants.
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Antwerpen Volkswagen are glad to have you as a customer.
I thought they were good but I stopped in to get my vehicle cleaned because I smelled like smoke n ask for the spare tire n floor mats. They cleaned the vehicle but didn't get the spare tire or mats. I was also told to stop in today for my 2nd key but there was one.
Business response:
Thank you, Joe, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great people and process. The entire experience was quick and painless. Would definitely buy from them again.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great customer service and very professional. Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Antwerpen Volkswagen.
Everyone was really nice and the buying process was painless. Billy and Scott in sales were a joy to work with and Kevin in finance was super friendly and efficient.
Business response:
Here at Antwerpen Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Trevor and his team were 100% accurate, transcending the true definition of vehicle sales and services. Antwerp Volkswagen of Pasadena is a definite recommend.
Business response:
Thanks for sharing about your experience with Antwerpen Volkswagen. We appreciate your business and hope to see you again soon!
I recently purchased a 2025 Jetta Sport from Antwerpen Volkswagen, and I couldn’t be happier with the experience. From the moment I walked in, Mr. Mark, my salesman, made me feel like family. He genuinely looked out for me and made sure I didn’t get taken advantage of—a big deal when buying a car. I originally came in looking at a different vehicle, but thanks to Mr. Mark’s help and guidance, I ended up leaving with a brand-new Jetta Sport for the same price. Truly amazing! As everyone knows, buying a car can take some time,... read more
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Antwerpen Volkswagen. We look forward to having you as one of our valued customers for many more years to come!
The staff was really wonderful. When our VW Taos SE broke down beyond repair. Mr Billy sold us a new used car and we love it
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Antwerpen Volkswagen.
Frequently asked questions about Antwerpen Volkswagen
How is Antwerpen Volkswagen rated?
Antwerpen Volkswagen has a 4.4 star rating with 2,947 reviews.
When is Antwerpen Volkswagen open?
Antwerpen Volkswagen is closed now. It will open tomorrow at 9:00 a.m.