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Weekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:30 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 8:30 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 2:30 p.m. | |
Sun | Closed |
"new truck quickly bought" It is not my favorite thing to do...buying a vehicle...salesman and I picked 3 vehicles..drove 2 then went inside to write up deal.....Joe was not pushy and found me all incentives out there that allowed me to drive off in a new truck for less then I had planned on
"Failure of Descent Customer Service - LOYAL JEEP Customer" I have purchased 5 Brand New Jeep Grand Cherokee's from Humes. The last being a 2014 Overland! The 2014 needed to get inspected with only 3,150 miles on it. I took it out to Humes. When I was driving home, I noticed the front passenger seat had a small hole in the leather seat. I was in a hurry to get home and didn't think anything of it.; I had a brand new vehicle with a dealership that I have been dealing with for over 15 yrs. As well as an extended warranty. Imag... read more
"Used car search" After receiving a new job I realizing I was going to have to do some traveling. I decided that I needed a new/used car. after looking all around Erie I took the short drive out to Waterford. They quickly showed me options of not only new cars and leases that were in my price range but the used car I was looking for. In a very short time I was driving away in the used car that I've been looking for for weeks. If you are reading this do yourself a favor start here and save yourself some time.
" "service advisers" are dishonest, greedy scammers!!! " he guys in service department that we give our keys to and trust at Hume's in Waterford pa. these guys are not car mechanics!!! they are "service advisers" (aka) salesman that work on commission!!!!! ********keep all your receipts ********ask for your parts back that have been replaced. these "service advisers" are dishonest, greedy scammers!!! the "service managers" are the biggest thief's there!!! its a deceiving act of taking advantage of people that trust them. the... read more
"Can't do there job?!?!" I don't think I will ever return to buy another truck. Started calling about a tire problem at 15,000 miles and they passed me around until I was worried about safety and just spent the $2500 for a new set. Not a big deal when tires wear out but with 15,000 miles? Cheap cheap cheap. Next my brake petal feel off. I still have not been called back about this problem. That is the only reason I am writing a review if they are not worried about people's safety on the road with what they are selling I am n... read more
"BAD!!! Experience with sales" I have shopped at Humes in the past and had a great experience buying a vehicle. On 05/06/14 I traveled to Erie for a meeting. Humes was contacted for a price quote on a Ram 1500 quad cab. Brooke Reese was the salesman spoken to. He took the info of the type of truck and options required. Mr Reese said he would call back with the info. Mr Reese never returned the call so leaving Erie heading to Humes another call was placed to Mr Reese. This was about two hours after the first call. Mr Reese cl... read more
"Sales people were very friendly, They weren't pushy, told..." Sales people were very friendly, They weren't pushy, told them what we were looking for. They didn't try to push us into buying what we didn't want. Had a problem with a tire, was losing air, took the vehicle, new Jeep Patriot back to them, problem with tire was a nail, our salesman, Bob Corritore, saw us come in, came over to see us, asked if he could help, told him why we were there, got tire fixed, no cost to us. Have dealt with this dealership before and have... read more
Business response:
George, we are so happy to hear that our staff was personable and took good care of you at our dealership. Customer service is our highest priority, and we're glad to know that Bob made sure you got your tire taken care of free of charge. We appreciate the positive feedback from our customers, and we're thrilled to hear that our service has earned your business multiple times. We look forward to being your auto solution for years to come! To stay in the loop with Humes Chrysler Jeep Dodge Ram, check us out on Facebook and Tw... read more
"Very bad experience. Was treated well but when it came to..." Very bad experience. Was treated well but when it came to discussion about price there was no discussion. I was given a price and told there was no ability to move any further. Make sure you are getting a fair deal, I did not.
Business response:
We are sorry to hear that you did not have a positive experience working with us. We aim to offer our customers the best service and price possible, and it is unacceptable to us that you were not 100% satisfied. We appreciate the feedback, and would like an opportunity to talk with you so that we may improve our dealership. Please contact me directly so that we can work together to come to an understanding. I look forward to hearing from you. Sincerely, Greg Humes | ghumes@humesforcars.com | 814-796-2666
"I am a former customer of Humes Chrysler Dealership. I..." I am a former customer of Humes Chrysler Dealership. I have leased several Jeeps from them in the past. I purchased my 2011 Jeep Grand Cherokee at Lakeland Auto in Greenville,PA in Oct. 2010, after trying to purchase the same vehicle at Humes. Humes only offered $500 off new sticker on a used 2011 Jeep the owners daughter drove 2500 miles on. I took my business elsewhere that evening. Apparently Humes sells so many vehicles, they didnt want my sale. I had taken this... read more
Humes Chrysler Jeep Dodge & Ram has a 4.5 star rating with 1,425 reviews.
Humes Chrysler Jeep Dodge & Ram is open now. It will close at 8:30 p.m.