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Allen Samuels Dodge Chrysler Jeep Ram FIAT
- Car Dealers
- Waco, TX
About this business
Location details
201 W Loop 340, Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I just bought my first new truck, and I couldn’t be happier with the service I received! Mr. Brown went above and beyond to help me find the right vehicle and made sure everything was clear and easy to understand. He was friendly, honest, and very knowledgeable. Thanks you for making this such a great experience!
Business response:
Thank you, Ezequiel! We're thrilled to hear about your positive experience and that Mr. Brown provided exceptional service. Enjoy your new truck, and we look forward to assisting you in the future! Ted Teague, General Manager, Cell # 254-715-6909
I went shopping for a new car I went to one dealership and was there from 10:00 a.m. to 5:00 p.m. left disappointed no car no hope of getting a new car went to Allen Samuel's about 6:00 p.m. LB was there he helped me he got me into a new car a very good price even with them closing at 7p.m. he took the time to take care of me I was very impressed he is very professional caring and knowledgeable I highly recommend Allen Samuel and make sure you ask for LB
Business response:
Thank you for sharing your experience, Norma! We're thrilled to hear that LB provided you with excellent service and helped you find the perfect car. Your recommendation means a lot to us, and we look forward to serving you again in the future! Enjoy your new ride! Ted Teague, General Manager, Cell # 254-715-6909
LB was patient and very helpful with finding a vehicle that fitted our family’s needs. 10 outta 10 definitely would recommend this salesman
Business response:
Thank you, Holman! We're thrilled to hear that LB provided you with excellent service and helped you find the perfect vehicle for your family. Your recommendation means a lot to us! Enjoy your new ride! Ted Teague, General Manager, Cell # 254-715-6909
We had such a great experience at Allen Samuels! Everything went super smooth from beginning to end. Buying a car can be stressful, but this honestly felt easy. LB was our salesman and he was awesome. He was really laid-back, helpful, and never pushy at all. He answered all our questions and made sure we felt good about everything before moving forward. We ended up buying a Durango and we absolutely love it! The whole team at Allen Samuels was friendly and easy to work with. Definitely recommend them — and ask for LB if you ... read more
Business response:
Thank you for the fantastic review, Alissa! We're thrilled to hear that your experience was smooth and enjoyable. LB and the whole team strive to make car buying stress-free, and it’s great to know you love your Durango. We appreciate your recommendation! Ted Teague, General Manager, Cell # 254-715-6909
I have had some not so great experiences at this dealership, but today a gentleman named LB Brown was superb! Appeared to be genuinely concerned with providing great customer service. Just wish my Jeep wasn’t having electrical problems at only 14,000 miles :/
Business response:
Thank you for sharing your experience! We're glad to hear that LB Brown provided you with excellent service. We understand your concerns about the electrical issues and appreciate your feedback. We're here to help ensure your Jeep is back to its best soon! Ted Teague, General Manager, Cell # 254-715-6909
Took my Chrysler 300 in for its scheduled maintenance as always. It was very busy for 8am so I expected a wait. The service department is very popular and stays busy, so I bring reading material. The technicians always do a good job on my vehicles and that is why I bring them to Allen Samuels dealership to get all my service and repairs done. Always have, always will. I don't go in expecting to be done in 10 minutes. I go in expecting my vehicles be serviced correctly, and they are. They do their best to get clients in and o... read more
Business response:
Thank you so much for the great review! We're so glad you had a great experience with Collin and the rest of our team. We look forward to working with you again in the future! Ted Teague, General Manager, Cell # 254-715-6909
the staff at Allen Samuels are excellent practitioners of the win-win concept. They are genuinely interested in finding the vehicle you truly want for a final price reasonably agreeable for both parties. Attentive hands-on service all around.
Business response:
We're so grateful for your thoughtful review! It's wonderful to hear that you had a great experience with our team, and we hope to work with you again in the future for your next service appointment! Ted Teague, General Manager, Cell # 254-715-6909
People at the dealership were very helpful and answered all my questions. I will be a return customer for sure.
Business response:
Thank you for the fantastic review! We're thrilled to hear that our team was able to assist you and answer all your questions. We're looking forward to welcoming you back as a return customer! Ted Teague, General Manager, Cell # 254-715-6909
Picked up my vehicle from having a recall repair made drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I ended up leaving overnight. She called me next day and said they belive they had it taken care of. They think may have been an air bubble in fuel system from replacing the high pressure pump that had been the reason for the recall. They did get it taken care of and Im happy.
Business response:
We appreciate your feedback! It’s great to hear that Samantha and our service team were able to assist you promptly and resolve the issue. Thank you for your patience, and we're glad you're happy with the outcome. If you need anything else, just let us know! Ted Teague, General Manager, Cell # 254-715-6909
Frequently asked questions about Allen Samuels Dodge Chrysler Jeep Ram FIAT
How is Allen Samuels Dodge Chrysler Jeep Ram FIAT rated?
Allen Samuels Dodge Chrysler Jeep Ram FIAT has a 4.6 star rating with 4,379 reviews.
When is Allen Samuels Dodge Chrysler Jeep Ram FIAT open?
Allen Samuels Dodge Chrysler Jeep Ram FIAT is closed now. It will open at 8:30 a.m.