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Bedford Chrysler Dodge Jeep Ram
- Automotive
- Bedford Hills, NY
About this business
If you are in the market for a new car, there are a lot of dealerships you could visit, but if you want a top-notch shopping experience, Bedford Chrysler Dodge Jeep Ram should be your go-to destination. Although we are located in Bedford Hills, we are proud to serve our neighbors from the surrounding communities of Cortlandt, Croton-on-Hudson, Carmel Hamlet, Peekskill, Westchester County, Briarcliff Manor, Bedford, New Rochelle, Mamaroneck, Stamford, Ossining, Pleasantville, and White Plains. Here are a few facts about us th... read more
Location details
531 N Bedford Rd, Bedford Hills, NY, 10507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Disappointed. Gave them a second chance after they misinformed me about a car I was buying. Then I picked up the car they handed me the keys NO instructions. Here’s your car. Had and issue driving home had to go back. A mechanic came out for a ride with me. He was terrific. I don’t think I have ever felt so ignored? I handed them a check for the full amount of the vehicle and it was see you later. I have never gotten a follow up call. Absolutely nothing!!!! And I was still after the transaction having to send paperwork. Tota... read more
Vehicle was returned in worse condition then when dropped off for service. Parts installed incorrectly
2023 grand Cherokee with 2 bad batteries. Service dept rep Kim had an attitude, condescending, very passive aggressive. Told it would take hours to diagnose the issue and it took a day and a half to change a battery. Someone stole the ring off my key and my sunroof was opened by someone and left open while it was raining. They also never called me to let me know my car was ready to pick up even though they claim they did. Never utilizing this service department again.
I was very disappointed with the professionalism from this dealership. I brought in my truck which I purchased from that dealership five years prior with engine trouble and front end trouble. They said that they could fix the truck, but they needed some parts and that they had to diagnose the engine problem. When I went in to talk about the engine problem, I decided that this was the third engine in the truck, which is very frustrating to deal with, and I decided to just trade in the truck and get a new one from the dealersh... read more
Not good. They didn’t do job they promised to do order new tires for Jeep said it would be done by 12 pm the next day . And at 4 pm when I showed to pick up Jeep job wasn’t done . No call nothing. Tires were in stock they didn’t have to order them And on scheduled service they put down the work that they didn’t do . That they said they did ..
Made an appointment, left my car and was never contacted about the status. Went to the dealership and was told that I needed additional repairs like brakes when there was only 2,000 miles on the brakes. Had to go to the dealer 3 times for updates which there were none. WAITED 7 WEEKS and still nothing till finally going to the dealership again and asking for a General Manager, who checked on when my car would be worked on and he said that there were other cars that were left there even longer and he couldn't give me a date w... read more
Service department/great Ken sales / great Owner is terrible , unprofessional, unreasonable , lacks empathy ,and is isn’t for the customer at all
I’ve leased 3 vehicles from this dealership and each time they have create a positive experience.
They have expert teams and address all you issues whether it be sales or service.
Frequently asked questions about Bedford Chrysler Dodge Jeep Ram
How is Bedford Chrysler Dodge Jeep Ram rated?
Bedford Chrysler Dodge Jeep Ram has a 4.8 star rating with 3,622 reviews.
When is Bedford Chrysler Dodge Jeep Ram open?
Bedford Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.