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Bettenhausen Chrysler Dodge Jeep RAM of Lockport

4.9
  • Car Dealers
  • Lockport, IL

About this business

AutomotiveCar Dealers

Welcome to Bettenhausen CDJR of Lockport! We’re excited to help you find the perfect vehicle from our extensive selection of new Chrysler, Dodge, Jeep, and Ram models, as well as reliable pre-owned options. Our professional finance team is here to assist with competitive financing or lease plans, ensuring you get a great deal at a price you can afford. Visit us today and experience exceptional service and a hassle-free car buying process! 

Location details

16471 W 159th St, Lockport, IL, 60441, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.9793 reviews
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rock64john's profile image
rock64john 
5 months ago

Great Great Great Great Great Great this the 4th survey everything was great thank you 

Business response:

Thank you so much for your wonderful feedback! We're thrilled to hear that everything was great during your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We truly appreciate your support and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport 

cizmms's profile image
5 months ago

Parts department manager, Mike did an excellent job with my tire and alignment proposal. Disappointed with the service department. Waiting for a 2 1/2 hr service estimate for tire installation and alignment turned into 4 1/2. Must have been the oil change I added. The little details make a difference….Car was returned with driver mirror folded back by the car wash and not turn back down and only 3 valve stem caps on new tires....2 different types to boot. Facility was very nice. Personnel and staff I encountered over the 4 1... read more

Business response:

Thank you for sharing your experience with us. We're glad to hear that Mike from our parts department provided excellent service with your tire and alignment proposal. However, we understand your disappointment with the service department and the extended wait time for your estimate. We also appreciate your feedback about the details regarding your vehicle's return. Your insights are valuable to us, and we'll use them to improve our processes. If you have any further concerns or suggestions, please feel free to reach out to ... read more

giovanna18th's profile image
giovanna18th 
5 months ago

They fixed my Ram truck very quickly! ! I would go back there again. The service advisor was helpful! 

Business response:

Thank you for your great feedback! We're thrilled to hear that we could quickly get your Ram truck fixed and that our service advisor was helpful. We genuinely appreciate your support and look forward to seeing you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Safe travels! Sincerely, The Team at Bettenhausen CDJR of Lockport 

ajkorbel's profile image
5 months ago

Manny was AWESOME! Efficient and outstanding customer service. He went above and beyond. The entire experience was effortless from start to finish. He truly takes pride in his work. 

Business response:

Thank you for your wonderful review! We greatly appreciate your kind words about Manny and are thrilled to hear that he provided you with such efficient and outstanding service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to make every experience seamless for our customers, and it’s great to know we succeeded. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport 

dmcquaid1974's profile image
dmcquaid1974 
5 months ago

The Service Dept is excellent. Always honest about what needs to be done with the vehicle. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our Service Department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Honesty and integrity are essential to us, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport 

rock64john's profile image
rock64john 
5 months ago

Great fast service. Great service adviser. Very nice shop. Thanks for the help on our warranty job. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's always our goal to provide fast and helpful service, especially with warranty jobs. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport 

pcsraineri3's profile image
pcsraineri3 
5 months ago

Jose was great! He did not push and gave us space to make the best decision for our family. 

Business response:

Thank you for your kind words! We're thrilled to hear that Jose provided you with a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We believe in giving our customers the space they need to make the best decisions for their families. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport 

kevlam24's profile image
5 months ago

Clean environment and nice people at all levels making sure I have everything I needed. 

Business response:

Thank you so much for your wonderful review! We truly appreciate your kind words about the clean environment and our team's dedication at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to make sure our customers have everything they need. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport 

AMANDA1BROWN's profile image
AMANDA1BROWN 
5 months ago

Very clean, friendly staff. They made my recall process easier than I could've imagined. Very informative staff. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be clean, friendly, and informative during your recall process. Our goal is to make every experience as smooth as possible, and it's great to know we succeeded with you. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport 

Frequently asked questions about Bettenhausen Chrysler Dodge Jeep RAM of Lockport

How is Bettenhausen Chrysler Dodge Jeep RAM of Lockport rated?

Bettenhausen Chrysler Dodge Jeep RAM of Lockport has a 4.9 star rating with 793 reviews. 

When is Bettenhausen Chrysler Dodge Jeep RAM of Lockport open?

Bettenhausen Chrysler Dodge Jeep RAM of Lockport is closed now. It will open tomorrow at 9:00 a.m.