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Franklin Toyota is a family-owned dealership serving Statesboro, GA and the surrounding communities since 1973. Our commitment to customer service and satisfaction extends to every aspect of our business. From offering competitive pricing on our vast selection of new and used vehicles to providing personalized financing solutions, our experienced team is dedicated to making your car-buying journey as smooth as possible. We offer a state-of-the-art service center staffed by certified Toyota technicians, ensuring your vehicle ... read more
500 Commerce Drive, Statesboro, GA, 30461, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
BY FAR THE BEST EXPERIENCE I'VE HAD EVERYONE IS GREAT AND VERY FRIENDLY
This is the best place to get a car from. DJ went so far beyond any dealership I have ever dealt with to make sure I was taken care of. All said and done I ended up with an awesome one of a kind FJ cruiser. I have never been tWken care of so well. Even more, they shipped it to Oregon. Great team, great company. The only reason I gave 5 stars is because there wasn't an option to give 6! Well done Franklin Toyota!
Love the great customer service especially appreciate Jessica who always is so helpful in the service department.
Unresponsive, called and emailed, messaged serval times about getting tires and oil changed for my vehicle. My time is limited and valuable. Can’t deal with business that doesn’t value my time or dollar.
Unethical business practices. Price advertised online is false, they tack on a $600 fee at closing which is advertised (and required by law) as included. Interest rate is is hidden in “monthly payment” and was 9%. If a dealer lies to you once, be assured they are lying to you always. Avoid!!
It was very disappointing when finance person didn’t care about loosing customer. Rusty Thomas was rude, not transparent and didn’t care for my business at all. Way under staffed 👎 Nathan Jarriel in sales is a great guy.
I had an 11:00 appointment but my car was not even seen by technician until 1:00. told at 1:40pm that car could not be fixed because the part had to be ordered. I watched folks come and go with their cars when I had an APPOINTMENT, then the car was NOT repaired. I live 40 miles from Statesboro. Dublin is closer. Augusta is reasonable. I am probably finished forever with Franklin. I don't wait that long at a doctor's office. Pitiful customer service.
Took my wife’s 2012 corolla in and spoke to the service manager directly in person as Toyota Corporate instructed me to. The paint was coming off the car in sheets and clearly not sticking to the the primer. The service manager told me that it was my issue and that it was caused by rocks hitting the paint even though I pointed out places that the paint could not have been hit by rocks. I asked him to see what he could do and he straight out told me he wasn’t going to and that if I wanted anything that I needed to take it up... read more
Franklin Toyota has a 4.6 star rating with 1,936 reviews.
Franklin Toyota is open now. It will close at 5:00 p.m.