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Puente Hills Chrysler Dodge Jeep Ram
- Automotive
- City of Industry, CA
About this business
Location details
17280 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
"Exceptional experience!" I personally traveled a distance to Puente Hills for my car needs because the dealership came highly recommended by my family members- they were so right! The entire experience was actually pleasant and the staff provided service that exceeded my expectations. My sister, cousins, sons and myself most certainly will be repeat customers. Michael Cattani was stellar and put in work to meet all my needs.
Business response:
Thank you for writing this amazing review, and for letting our team help you find exactly what you were looking for. We are thrilled that your entire family has come to rely on Puente Hills Chrysler Dodge Jeep Ram, and we will make sure that your kind words get back to Michael! Sincerely, Josh Story, General Manager
"Mirror replaced " I spoke with Debbie who was able to squeeze me in because I couldn’t make my scheduled time. I was in and out quickly.
Business response:
We're happy to hear that Debbie was able to provide an efficient and convenient service experience. Thank you so much for taking a few moments to let us know how we are doing! Sincerely, Josh Story, General Manager
"Oil Change and Recalls " Went in for scheduled oil change and recalls. Henry Perez got me in and set up all work needed. Great communication and fast friendly service.
Business response:
We truly appreciate this wonderful review! Thank you for trusting our team to provide a friendly and efficient service experience. We hope to see you again here at Puente Hills Chrysler Dodge Jeep Ram! Sincerely, Josh Story, General Manager
"Thanks to Henry from the service department" Thank you Henry for your great service. You've been a tremendous help since day one. My trucks engine blew out it was a terrible unfortunate day. Thankyou Henry for your sincerity to our case. I hope this feedback will get him some great recognition because the man deserves it. Great people skills and he know how to understands his customers. Unlike the representative or associate that answered the phone when the situation happen. I don't remember his name but I do remember it wa... read more
Business response:
David, we truly appreciate it when our customers take the time to leave a note about us! I am glad that Henry offered a fantastic service, and that he made sure to keep you informed throughout the experience. I hope you will let us know if we can ever be of further assistance, or if you ever have concerns, as we would be happy to speak with you. Thanks, Josh Story, General Manager
"Re: Dodge airbag recall fix" Henry scheduled an appt within the same week and at a convenient time. Car was returned earlier than estimated. He was extremely professional and personable. 👍
Business response:
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Please don't hesitate to reach out if we can ever be of further assistance. Sincerely, Josh Story, General Manager
"Professional and efficient " The staff were very accommodating and efficient as well. The process was done smoothly and we’re very well guided with our decision . We felt very comfortable and was assured of further assists if needed
Business response:
Thank you for the amazing feedback! We are delighted to hear that our team provided a comfortable and helpful experience, and that you are happy with your decision. Congratulations on your vehicle and thank you for choosing Puente Hills Chrysler Dodge Jeep Ram! Sincerely, Joe Piane, General Manager
"Highly effective solution to a non-standard problem" I lost my wheel lock keys and couldn’t get my tires rotated at other service shops... Puente Hills was able to remove the locks and replace + rotate the tires.
Business response:
Thank you for letting our team help you find a solution to this issue! Please do not hesitate to reach out if we can ever be of further assistance! Sincerely, Joe Piane, General Manager
"Awesome service dept." Deborah is awesome service manager.. no games, no pressure.. she knows customer needs and the service was done in timely fashion.. the mechanics even took time and answer questions
Business response:
Thank you for the excellent review! We are so happy to hear that Deborah offered a reliable service experience. We hope you will continue to choose Puente Hills Chrysler Dodge Jeep Ram! Sincerely, Joe Piane, General Manager
"Great professionalism, service knowledge and customer care. " Sercice Advisor Henry Perez is a true professional! He took care of my power train issue every step of the way. He went out of his way to make sure I received the top notch treatment that I and so many others hope for when bringing a vehicle in for service. I told him that he is my go to Service Advisor at the Puente Hills dealership from now on. I won’t take my vehile anywhere else. Henry thank you very much for being a true professional. The dealership is lucky... read more
Business response:
Thank you for taking the time to let us know about your great experience with Henry! We are delighted that you are able to rely on Henry to provide a professional and trustworthy service. We hope you will tell your friends and family about your great experience here at Puente Hills Chrysler Dodge Jeep Ram! Sincerely, Joe Piane, General Manager
Frequently asked questions about Puente Hills Chrysler Dodge Jeep Ram
How is Puente Hills Chrysler Dodge Jeep Ram rated?
Puente Hills Chrysler Dodge Jeep Ram has a 4 star rating with 2,956 reviews.
When is Puente Hills Chrysler Dodge Jeep Ram open?
Puente Hills Chrysler Dodge Jeep Ram is open now. It will close at 9:00 p.m.