Allen Samuels Dodge Chrysler Jeep Ram FIAT

Rrameriz 

on DealerRater

14 years ago

"I went to Allen Samuels looking for an affordable and..." I went to Allen Samuels looking for an affordable and dependable used car. After my initial visit, it appeared that my financing would not go through, so I returned home with a promise from Orlando (my salesman), that he would continue to look into other options and vehicles to fit my needs. A few weeks later, I received a phone call from Orlando letting me know that he worked something out with the finance department and had also found some very nice vehicles within... read more

Jeannesue53 

on DealerRater

14 years ago

"Great job- did everything they could to make the deal..." Great job- did everything they could to make the deal work for me. I am in love with the Fiat convertible and they willingly took my mini cooper on a great trade in. 

launica 

on DealerRater

14 years ago

"Oveall experience was great. Very friendy. I was able to..." Oveall experience was great. Very friendy. I was able to leave the dealership with the vehicle I wanted and at the price that was affordable. 

nnichols08 

on DealerRater

14 years ago

"DJ is great, got a car I never would have gotten without..." DJ is great, got a car I never would have gotten without his help...Everyone was friendly. Looking for to dealing with them for all my service. 

pepjon1979 

on DealerRater

14 years ago

"Orlando was very great at listening to my needs and..." Orlando was very great at listening to my needs and concerns. He went above and beyond the call of duty to get me into a new vehicle that was safe for my children, at a great payment. 

froggie 

on DealerRater

14 years ago

"During the processing of the purchase the price..." During the processing of the purchase the price changed,and the service department has a about 2-4hour wait time each time I went to add my upgrades...document everything when doing business with Allen samuals jeep 

Verntd3 

on DealerRater

4 months ago

The experience was great and better than expected! Unfortunately, the downfall lies with the service manager: he doesn't follow up or follow through on his promises. 

Richard Alvarado 

on DealerRater

4 months ago

Raymond Mendozahas been very attentive after the sale. He has called to assure that their were no problems with the vehicle and to answer any questions. He iis an excellent representative for your dealership. 5 stars. 

Jeanette Gonzalez 

on DealerRater

4 months ago

Very disappointing experience. We brought our Jeep in for a no-start issue and were told it needed a battery, which we paid to replace. The very next day, the low oil pressure light came on. When we brought it back, we were told it needed nearly $2,400 in repairs. When we asked for copies of the diagnostics and technician notes to understand what changed, we were told there was “no point” in providing them. Lack of transparency and poor communication. I would not recommend this service department.