Allen Samuels Dodge Chrysler Jeep Ram FIAT

easylovingman2001 

on DealerRater

a month ago

i ordered these really nice looking steps for my jeep and got running boards instead , wont ever buy from Allen Samuels again !! 

m.chambers5591 

on DealerRater

2 months ago

Salesman Eric was very helpful, a very pleasure to work with. After the fact the product has been a disappointment. Break down on first day, not sale's fault. 

Verntd3 

on DealerRater

7 months ago

The experience was great and better than expected! Unfortunately, the downfall lies with the service manager: he doesn't follow up or follow through on his promises. 

Richard Alvarado 

on DealerRater

7 months ago

Raymond Mendozahas been very attentive after the sale. He has called to assure that their were no problems with the vehicle and to answer any questions. He iis an excellent representative for your dealership. 5 stars. 

Jeanette Gonzalez 

on DealerRater

7 months ago

Very disappointing experience. We brought our Jeep in for a no-start issue and were told it needed a battery, which we paid to replace. The very next day, the low oil pressure light came on. When we brought it back, we were told it needed nearly $2,400 in repairs. When we asked for copies of the diagnostics and technician notes to understand what changed, we were told there was “no point” in providing them. Lack of transparency and poor communication. I would not recommend this service department. 

deborah_smithson 

on DealerRater

a year ago

In and out pretty quick! 700 to put a glass window back on its track… was over rated and way to much money! Will look elsewhere in the future for issues with my Fiat500. 

dstoremski 

on DealerRater

a year ago

The tech that changed my oil, broke a 450. 00 air cleaner part (3/10/25). Tom (service manager) calls me and explains. I was charged for a new air cleaner base (3/18/25).My car was kept for 8 days. I can not see myself returning for any further services 

bivenswfl 

on DealerRater

2 years ago

I tried them out twice. The first time was okay, a 3-star sale. I came back a year later to do more business, and they must have thought I would not do my homework. I used Kelley Blue Book to get the trade-in value of my vehicle and purchase another vehicle. Lo and behold, there was over ten thousand dollars in difference between the time I got the KBB Value and made it to the dealership. I was told that I wasn't correct and that they were the experts in so many words, (a slap in the face). So I pledge to no longer do busine... read more

Hubble 

on DealerRater

2 years ago

Absolutely the worst service I have every received. Told me it would be a week to even diagnoze my vehicle. If you complain about this dealership, watch out they are very vindictive. I would not recommend buying a car here let alone relying on them to provide quick courteous service.