Palmer Dodge Chrysler Jeep Ram

cbreeze0182 

on DealerRater

2 years ago

I love the service department at Palmer Dodge especially Hiram. Very trustworthy and great customer service. He always acknowledges me by name as soon as I pull up. 

BREYAHNACURRY14 

on DealerRater

2 years ago

Jim is an amazing salesman! !! Great personally, knows his stuff and caters the visit to what you want, and not something out of budget! After finding what we wanted and finished up with Jim we were sent to Chris in sales. Breaks everything down to were you understand fully what is being said and what you get out of it. This is our third time dealing with this dealership and we have always went to Jim and Chris for all of our vehicle needs. 

spencerbrien36 

on DealerRater

2 years ago

Very straight forward and quick with repairs. Staff was great and took care of me and my jeep 

extramailforrico 

on DealerRater

2 years ago

I've had my RAM 1500 Diesel since 2021 and love it. Since then I've been coming to Palmer for oil changes and service and have not been disappointed. Recently the truck had a problem while driving with the steering, where it froze while we were in mid-turn on the highway. Locked up! Very unusual for a truck this new. I had it towed to Palmer (AAA rocks!) and was told that it might take a few days. I was prepared for that because of the seriousness of the problem. To my amazement, I got a text later the same day (this was las... read more

j2markey 

on DealerRater

2 years ago

Got all the warranty work done fast! Even had a loaner with a trailer hitch for me. 

TIMJSHERWOOD 

on DealerRater

2 years ago

Mike was a pleasure to work with. Appreciate his transparency, knowledge and respect. I would highly recommend to any one purchasing a car to work with Mike. 

vincentfo 

on DealerRater

18 hours ago

Terrible experience. Went in for oil change, annual maintenance checkup and a few specific issues on my Dodge Ram TRX such as the electronic lock on the tailgate only working sometimes, the windshield fluid container leaking, etc.. The service coordinator rushed and didn't even log the windshield fluid issue. His text messages to me were barely readable. He told me everything was done and when I ran through the list, I realized he didn't log the windshield fluid issue. It drains in about 5 minutes after you fill it so I'm un... read more

JOELMROBERTS1 

on DealerRater

19 hours ago

I’m really disappointed that my Jeep is leaking coolant and needs radiator hoses replaced which I was quoted just over $1000 for. This is after the motor had to be replaced at 1900 miles. Now, 7500 miles later a coolant leak was discovered. It may have been leaking this whole time, and I am not convinced that this issue was caused when the motor was replaced. Palmer Dodge did all the work. I have never had a coolant leak or needed new hoses on any car less than 15 years old or 100K miles. My Jeep has 9500 total miles. 

Matt Antonion 

on DealerRater

3 days ago

My highly subjective rating of this dealership is I’ll never go there again. I took my truck in to have a BTSI (part that prevents the shifter from moving unless your foot is on the brake). I dropped the car off in the morning around 10:30. The service writer said they needed to hold my truck overnight, okay, no big deal. I get a call from service writer at 12:30 informing me the part will take 3-4 days to arrive. Okay, no problem. I’ll pick my truck up today, call me when you have the part and I’ll bring the truck back. I n... read more