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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Experience Great Service Experience. Was made to feel welcome, and less of a hassle than a standard visit to a dealership for warranty and service. Thank You!
Business response:
Thank you for allowing us to service your vehicle! We hope to see you again soon.
Helpful, Responsive, Patient, No Pressure Terrific experience. I visited many times and test drove many vehicles before actually purchasing. Had a million questions along the way (by phone, email, and text) that were always answered promptly and honestly. Beyond my outstanding salesman (Kurt Taylor), everyone was friendly and welcoming. Good culture at Palmer!
Business response:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
Always a smooth experience, Winston is great. Keeps me... Always a smooth experience, Winston is great. Keeps me updated with texts, is prompt and helpful. Drop off at night works best for me. 60,000 mile service
Business response:
We're so glad to hear Winston is always able to provide you with exceptional service! We look forward to continuing to support all your automotive needs.
In and out of a Dealership with oil change and tire... In and out of a Dealership with oil change and tire rotation in 40 minutes. Unheard of. First time there. I will be definitely be back!
Business response:
Thanks so much for giving us a chance! We look forward to seeing you again next time!
Excellent customer service Roberto was very professional and courteous. Kept me completely informed through the service period. Waiting on an additional part to complete the needed service, so I expect a call from Roberto first part of next week.
Business response:
Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Kent in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!
Did great Luis did great, he prepared me for the worse and we hoped for the best together. Every charge was clearly explained before hand. He even helped me with a laundry list of items like an oil change, and finding a replacement jack kit.
Business response:
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.
Luis Torres has been a great service advisor. Had some... Luis Torres has been a great service advisor. Had some issues and Luis was helpful. The shuttle service is a great extra service that this dealer offers.
Business response:
We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They did a great job fixing a recall fast. They noticed a... They did a great job fixing a recall fast. They noticed a recall that just came up and fixed it and fixed the part for towing on my new truck.
Business response:
Thanks so much for the positive feedback. We're happy to hear you had a great experience with our service department. We hope to see you again soon.
Almost reasonable cost I arrived at the dealership this past week due to a rock that had been knocked up and busted out my right passenger fog light. The cost for the light was not that expensive but I was charged $75 labor for what took them maybe 20 mins to fix. At that rate, I was charged roughly $150 an hour for labor. Jobs like this one should be billed in better consideration for the customer.
Business response:
Thank you for taking the time to share your valuable feedback with us. We are deeply sorry that we did not exceed your expectations as a whole. Sincerely, Jody Cruce, VP, 770-410-1111
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,502 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.