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Shelby Honda
- Car Dealers
- Shelby, NC
About this business
Location details
4421 E Dixon Blvd, Shelby, NC, 28152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Gave a little extra on top No pun intended. They helped me get the right CRV for me and hooked me up with a kayak rack and a tent. They made sure the car was clean, fresh, and gassed ready for the adventures ahead. Thanks Juliah!
Great experience As soon as we arrived at the dealership we were greeted and asked if we could be helped. Immediately a salesperson was summons to help us. Ms Janae Jackson assisted us. She was very nice, knowledgeable, courteous, informative, joyful and professional. She answered the few questions that we had, which weren't many because she was very thorough in her presentation and explanation of the vehicle. We have bought at least four vehicles from this dealership and have had great experiences each time. I will definite... read more
Great Buy, Honda Civic 2014 I had a great experience at this dealership. The saleswoman and her Manager both treated me with a lot of respect. I came away knowing that I bought the right car. I had always wanted a Civic, now I own a great one. Thank you Renaldo Honda.
Employees clueless about vehicle in inventory. Manager with zero customer service skill and very disrespectful. Hidden add-ons and complete waste of time. Zero rating is even high for this dealership. Please choose your dealership wisely.
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.
Went to pick up a car listed at 15k talked to the sales person 3 times before going got there and the car was 19k and tough luck, I have herd this from a few different people they definitely seem dishonest
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
If I could give 0 stars I would. I inquired and purchased a 2017 Civic Type R and the sales process was typical. I live in CO and had an over the phone deal. Kayla was my sales associate and Will was the sales manager and they were both wonderful. However, finance was my biggest issue. I was told multiple times by Antoine Parker I was buying a powertrain warranty but I ended up getting a "Powertrain Wraparound" which covers literally everything but engine and transmission. I drove my car for 4 days and had to get it towed ju... read more
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Was promised a service done to my car & they would accommodate me with pick up/drop off since I had been given the runaround for over a year. Pick up was late & the service manager had an obvious attitude when he arrived as he didn’t even speak. No hey, bye, how are you, just complete silence. My car should’ve been back to me by 12pm, but I see my car still sitting outside of Honda at 4pm so I decided to stop by & demand answers as I wasn’t given the courtesy of a call stating it was done hours ago or stating that they may h... read more
Horrible. DON’T RECOMMEND, sold a car that hadn’t been inspected but said it was. Wouldn’t reimburse my money for my tint because they sold a car that hadn’t a current inspection, didn’t notice until I was almost in a head on crash and tried to blow horn and it didn’t work! I recommend going to a buy here pay here before purchasing from RENALDO HONDA OF SHELBY it has been nothing but trouble since I bout the car, If you do check everything because they just sliding them cars through to get that commission.
Horrible, selling cars saying they inspected them and they not. Sold car without working horn about had a head on collision if it want for that i would still be riding in a car with an update ls inspection off the lot but the horn didn’t work had to take my tint off that I just paid for, for them not to want to give me $ back for tint bc they lied and said the car had been inspected and it hadn’t. Which makes the sell of the car illegal! Never buy a car from RENALDO HONDA OF SHELBY, NC
Frequently asked questions about Shelby Honda
How is Shelby Honda rated?
Shelby Honda has a 4.5 star rating with 1,057 reviews.
When is Shelby Honda open?
Shelby Honda is closed now. It will open at 9:00 a.m.