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Shelby Honda
- Car Dealers
- Shelby, NC
About this business
Location details
4421 E Dixon Blvd, Shelby, NC, 28152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Fuel Pump was replaced at 13500 miles though recall. Failed at 57600 miles. The recalled fuel pump only lasted 44000 miles. Should still be cover under a defective recall fuel pump. Also, with a 60000-mile/ 5-year warranty it should have been covered under the factory warranty. Car was to be repaired 8/29/2024 however it was finished on 9/5/5024.I had to pay for the fuel pump plus 2 tow charges. Apparently, the fuel pump was difficult to get from Honda.
The service department is a JOKE. I bought a 2023 Civic in may of 2023 and took it back for repairs under warranty. They have had my car for 2 months and there has been zero communication with me about what is going on. It’s always the same thing when I call to ask about my car. It’s obvious that my car is at the bottom of their priority list.
Do NOT take your car there! Extremely unprofessional and did more damage to my vehicle than when I took it in. Dropped my car off for a check engine light, took a week to fix, took it home and 3 days later the light was back on. We dropped it off AGAIN, they had it for 3 weeks and the mechanic said, "he thinks he broke it, it will need to be towed" that we need to come get it. When he went to pick it up the mechanic had pushed the vehicle outside and left the keys on the drivers seat. Never said what had happened or even spo... read more
Christy was great as always - Annie is doing a great job as well. Our last visit took a little longer than planned but everything went well. Roger Davis – CPSI President – Playground Safety Services, Inc. PO Box 2729 Shelby, NC 28151 800-373-4508 – Toll Free 704-487-7774- Office 704-480-7775 – Fax 704-477-3848 – Mobile www.playgroundsafetyservices.com
I am revising my review. Four months after purchase of 2017 used CR-V which I agreed to buy w/out warranty because it had two previous owners I was told, I took the vehicle to be detailed at a professional detail shop. They discovered the car had had damage repaired and the "new" tires had huge cracks in them. The dealership did pull up a car fax at our request while we were there and we were told it had had minor damage but it did not say what. I believe at this point they were not telling the truth. When I called they said... read more
Business response:
Ms Ziller: I would like to speak to you in regards to the issues your are having with your purchase. I am the new General Manager at Renaldo Honda ( I started 1 week after your purchase) Is there a good time for me to call you during the day next week? I would like to try to help. Please feel free to call me at 704-484-0422 I look forward to speaking with you. Scott McKinnon
Poor service center Took my Honda in for an airbag recall, that went very well, But then was told my ball joints were bad and they estimate a price of 555.00. Called to set up appointment but was never called back. Took my car to two different garages and was told I had NO ISSUES!!! Seems this service center is trying to profit from unnecessary services
A W F U L !!!!! Made 3 seperate trips to this dealer to purchase a vehicle. First trip, I stood at the reception desk 15 minutes or more and no one acknowledged I was there. I walked away. A week later, as soon as I walked in a saleslady greeted, me took me to her desk area and proceeded to tell me that was only her 6th day on the job. Of course she knew not one answer to my questions, asked another saleslady (twice) , who told the new one "go look it up in the book". Can you believe it?????????? Finally, wanting to keep my ... read more
LOUD POUNDING BASS MUSIC IN WAITING AREA. LOUD BOOMING BASS MUSIC in waiting area and i felt like was in a nightclub. I couldnt even think straight. Blood pressure was climbing and i felt sick. Not a healthy enviroment. Going to Nissan dealership next timr.
Brought my car in where they had damaged it and She took a good faith dollar. She never followed up to see if her flight by night guy she got to do work had completed the job and never returned my calls. That was her way of getting out of fixing my car. After all she said her guys were not responsible for damaging or wrecking somebody elses car. When you have not had to work to get your own way in life your customers doesn't count. BEWARE of Rogers Honda in Shelby. My car wasn't the only car they damaged and got away with. A... read more
Frequently asked questions about Shelby Honda
How is Shelby Honda rated?
Shelby Honda has a 4.5 star rating with 1,057 reviews.
When is Shelby Honda open?
Shelby Honda is open now. It will close at 7:00 p.m.