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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They where super helpful. They where super helpful. Found a way to fix my car without me having to pay for it.
Business response:
Hi Julie! Thank you for sharing your positive experience with us. We're glad our team was able to help you find a solution for your car issue without any additional cost to you. We appreciate your feedback and hope to assist you again in the future.
I took my 2022 Grand Cherokee in for a routine oil I took my 2022 Grand Cherokee in for a routine oil change. On the way home the oil light and engine malfunction light came on. I immediately returned to the dealership and informed Valentina of the problem. She had it taken into the garage and in a few minutes said everything was fine it was just low on oil. This never should have happened as either not enough oil was put I’m or the drain plug was not secured and the oil leaked out, the drive home was uneventful but I vehicl... read more
Business response:
Thank you for taking the time to share this with us. We understand your concern, and we want to offer you the reassurance you need. Please reach out to us when you can. Sincerely, David Keller, Service Manager, service@palmerdcj.com
friendly, helpful service folks. friendly, helpful service folks. even had an office from which I could work. Work completed timely
Business response:
Hi Lissa, thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our service team friendly and helpful, and that you were able to work comfortably in our office. We appreciate your feedback!
Everything is great except being harassed about taking Everything is great except being harassed about taking this survey at the end. You can at least offer an incentive even if it’s only 5%. But you guys are still cool. In my book -Isaac
Business response:
Thank you for the feedback, Isaac! We appreciate your kind words about our service. I apologize for any inconvenience caused by the survey request. Your suggestion of offering an incentive is noted and will be taken into consideration for future improvements. We're glad to have you as a valued customer!
The customer service was excellent. The customer service was excellent. The salesman Jay was great and the finance manager Chris was excellent.
Business response:
Hi Mark, thank you for taking the time to share your experience with us! We're thrilled to hear that Jay and Chris provided you with excellent customer service. We will be sure to pass along your positive feedback to the team. We appreciate your support and hope to see you again soon!
Job well done in a timely manner staff was helpful and Job well done in a timely manner staff was helpful and friendly sitting area was clean
Business response:
Thank you for taking the time to leave such a positive review! We strive to provide excellent service and a welcoming environment for our customers. We're thrilled to hear that your experience met your expectations. We look forward to serving you again in the future!
I reached out via the internet and Mike was eager to I reached out via the internet and Mike was eager to help! I appreciate the easy process from so many miles away. Thanks again guys!
Business response:
Thank you for your kind words! We're thrilled to hear that Mike was able to assist you seamlessly from a distance. Providing excellent service, no matter the distance, is always our top priority. We hope to have the opportunity to work with you again in the future.
Hiram in service is great to work with. Hiram in service is great to work with. Very persoable and knowledgable. The service was great.
Business response:
Thank you for taking the time to share your positive experience with Hiram in service. We're thrilled to hear that he provided great service and was personable and knowledgeable. We appreciate your feedback and hope to see you again soon!
Kim was extremely responsive and helpful all the way Kim was extremely responsive and helpful all the way through this process and communicated all needed steps and processes very clearly so it was an extremely easy process. Kim was a pleasure to work with!
Business response:
Hi Patrick, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kim provided such excellent service and made your process easy and enjoyable. We appreciate your feedback and hope to work with you again in the future.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,282 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.