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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lee Brown made my experience painless & seamless. Lee Brown made my experience painless & seamless. He kept me informed about my purchase while the vehicle was being manufactured.
Business response:
Thank you for sharing your positive experience with Lee Brown! We are thrilled to hear that he provided you with excellent service throughout the process. We appreciate your feedback and hope to assist you again in the future.
Disappointed in delivery of new tires. Disappointed in delivery of new tires. Label left on all 4 tires. Tires were very dirty and were not detailed as the tires that were on my vehicle being replaced. I did ask the service technician if he would detail them for me as they looked terrible and he was kind enough to do that to me. When checking out I mentioned the labels left on tires and the condition of the new tires and was told the person that had serviced my car was new. A new employee or not, there should be someone chec... read more
Business response:
We're so sorry to hear that your tires were anything less than the best! We hold our team to a high standard, and we strive to deliver the utmost quality. We'd like to work with you to find the best solution to this matter. Please reach out to us when you can. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Service was quick and staff helpful I didn’t have any Service was quick and staff helpful I didn’t have any issue either with the appt
Business response:
Hi Kuni, thank you for taking the time to share your feedback with us! We're glad to hear that you had a positive experience with our staff and that the service was quick. If you have any suggestions on how we can improve to earn that fifth star next time, please let us know!
very friendly staff from salespeople to finance! very friendly staff from salespeople to finance! made purchase an enjoyable experience! would definitely recommend dealership.
Business response:
Hi Doug! Thank you for the positive feedback! We're thrilled to hear that you had a great experience with our staff and that you would recommend our dealership. We appreciate your support and hope to see you again in the future!
By far the best dealership I’ve ever worked with the By far the best dealership I’ve ever worked with the whole process was fast and smooth from the moment I got there even tho it was a extremely early they where very kind and welcoming to there home (dealership) they even blessed me and my friends by paying for our Uber too the mall and our food so we wouldn’t sit in the dealership for hours while working in my car 💙🙏🏾 I will definitely be back again for more work to my car 10 out of 10 experience the wjol Process was fa... read more
Business response:
We're thrilled to hear about your fantastic experience at our dealership! Our team is dedicated to providing top-notch service and we are delighted to have exceeded your expectations. Thank you for choosing us for your car needs, we look forward to welcoming you back in the future!
Rich provides excellent service! Rich provides excellent service! He was professional and kept me informed throughout the repair process.
Business response:
Thank you for the glowing review! We're thrilled to hear that Rich provided you with excellent service and kept you informed every step of the way. We truly appreciate your feedback and hope to have the opportunity to assist you again in the future.
Very timely service and quick service. Very timely service and quick service. Friendly and service was under what I was excepting so always a pleasant surprise.
Business response:
Hi Afri, thank you for the fantastic feedback! We're thrilled to hear that you found our service timely and efficient. Delivering above and beyond expectations is always our goal, and we're glad we could provide you with a pleasant surprise. We appreciate your support!
Wow! Wow! Time and time again, I am never disappointed with the excellent service that I receive from not only Hiram, but the entire customer service team in the service department. Seriously, shout out to the entire staff. From the friendly guy that greets me and drives my car through the service overhang until I get my car returned after the service, I am thoroughly impressed with the great vibe offered at this service department. Let me brag a little on my guy, Hiram, though. He's been my service tech since DAY 1 of ownin... read more
Business response:
Mrs. Holladay, thank you so much for sharing your positive experience with us! We are thrilled to hear that Hiram and our service team provided you with excellent service. Your kind words mean a lot to us, and we are grateful for your trust in us. Thank you for choosing us!
Friendly, knowledgeable staff. Friendly, knowledgeable staff. Bill and Chris made the experience super easy. This is my 4th purchase from Palmer dodge, overall great experience.
Business response:
Hi Joey, thank you for taking the time to leave us such a positive review! We are thrilled to hear that Bill and Chris made your experience quick and easy. We appreciate your continued loyalty and look forward to serving you again in the future!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,282 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.