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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Service, very professional environment, very Great Service, very professional environment, very friendly environment. Kylar and Ryan were very knowledgeable about my cars issue and resolved it in a timely fashion! Great Dealership and I will definitely be back!
Business response:
Thank you so much for your kind words and for choosing our dealership for your car needs. We're thrilled to hear that Kylar and Ryan provided you with excellent service and resolved your issue efficiently. We look forward to welcoming you back in the future!
The vehicle was as described on the internet and the The vehicle was as described on the internet and the paperwork purchase process was quick and easy. All the staff were professional and courteous.
Business response:
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found the vehicle as described and that the purchase process was quick and easy. Our team takes pride in providing professional and courteous service. We appreciate your feedback!
Everything was explained well and the service was good Everything was explained well and the service was good and performed in the time frame indicated.
Business response:
Thank you for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that everything was explained well and that you were pleased with the service and the timely completion. We appreciate your feedback!
Palmer Dodge service department, the advisors, Palmer Dodge service department, the advisors, convenience, and quality of work is great. And the cost is reasonable too, which not something I say often about a dealership. The advisors are knowledgeable, professional, and passionate about the brand, which is important.
Business response:
Hi Toneela, thank you for taking the time to share your positive experience with our service department at Palmer Dodge. We're thrilled to hear that our advisors provided great convenience, quality work, and reasonable costs. Our team is dedicated to providing knowledgeable and professional service. We appreciate your feedback!
Very pleased with the great customer service at the Very pleased with the great customer service at the Palmer Service Center. I always contact Service Supervisor Hiram who keeps me up to date on progress on my service visit and clearly explains all necessary work to be done. Service work ha always been completed in a timely manner. Highly recommend the Palmer Service Center for all service/repair needs
Business response:
Thank you for taking the time to share your positive experience with the Palmer Service Center! We're thrilled to hear that Service Supervisor Hiram provided you with excellent customer service and kept you informed throughout your service visit. We appreciate your recommendation and look forward to serving you again!
The transaction went generally well - Palmer gave me an The transaction went generally well - Palmer gave me an outstanding price on my used vehicle, and it was a smooth transaction. They dropped off my vehicle at my mechanic for an inspection. The communication was very helpful throughout. We had some back and forth on pricing that we could have been more specific on to prevent missed expectations. I would return here again.
Business response:
Thank you for sharing your experience with us. We're thrilled to hear that Palmer provided you with an outstanding price and that the transaction went smoothly overall. Your feedback on pricing communication is valuable, and we will use it to improve for next time. We look forward to serving you again!
Luis, the service advisor, was very helpful. Luis, the service advisor, was very helpful. Great customer service from the time I dropped off my vehicle up until the time it was ready for pickup
Business response:
Thank you for sharing your positive experience with Luis. We're thrilled to hear that he provided great customer service throughout your visit. We appreciate your feedback and hope to see you again soon at our service center.
They where super helpful. They where super helpful. Found a way to fix my car without me having to pay for it.
Business response:
Hi Julie! Thank you for sharing your positive experience with us. We're glad our team was able to help you find a solution for your car issue without any additional cost to you. We appreciate your feedback and hope to assist you again in the future.
I took my 2022 Grand Cherokee in for a routine oil I took my 2022 Grand Cherokee in for a routine oil change. On the way home the oil light and engine malfunction light came on. I immediately returned to the dealership and informed Valentina of the problem. She had it taken into the garage and in a few minutes said everything was fine it was just low on oil. This never should have happened as either not enough oil was put I’m or the drain plug was not secured and the oil leaked out, the drive home was uneventful but I vehicl... read more
Business response:
Thank you for taking the time to share this with us. We understand your concern, and we want to offer you the reassurance you need. Please reach out to us when you can. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,457 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open on Monday at 9:00 a.m.