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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mediocre customer service. No hi,hello. No consistent follow up. Overall, mopar experience is at best ok.
My name is not Belinda and Ive never been to your dealership in my life. I have tried to email you and call you to stop sending me emails. Please leave me alone
Was not a great experience at all. I ordered 3 specific services and upon arrival to pick up the vehicle, additional service was on the invoice and the charge for it was expensive. I did not ask for this specific service and the representative checking me out was not willing to listen to me or remove the charge. There wasn’t even any options for credit on my next scheduling maintenance to mitigate the error made. Overall very unfortunate situation.
IF I COULD GIVE ZERO STARS I WOULD ! Horrible horrible service kept my Jeep for 3 weeks didn’t fix anything!!! Told me part would be $450 found part at auto zone for $100 and they wouldn’t fix it and then broke the part so i couldn’t return it . Told me the part was out of my warranty but called jeep corporate myself and the part was covered by my warranty the whole time ! They lied about giving me a loaner car for those three weeks by saying i wasn’t covered by warranty when it was! I asked for the diagnostic report for tho... read more
Bad in so many ways! Simple oil change, rotation, 23 pt inspection. First attempt - only oil change was performed. David was very responsive and offered to correct it at my earliest convenience. 2nd attempt, his staff had no urgency and only perform the tire rotation. I asked the tech about the 23pt inspection, he said he didn't do it, but then changed his story when David asked him and made up some vague results. Failed basic tire rotation - he never checked the tire pressure. (ranged from 67 - 72). Oliver? (the service gre... read more
Poor customer service. Selling agent did not even provide temporary vehicle registration nor even explain the vehicle’s package.
Not helpful, you all were the last people to service my vehicle now my vehicle is not running and will you all will not take accountability for the damage done. I would not recommend this dealership to anyone wanting service done to there vehicle.
Im going to leave this at a one-star, but will edit it to the appropriate 5 stars as soon as I have my purchase documents emailed to me. Called numerous times, emailed a bunch, but still dont. Their technology is cool, but I never got copies of anything I signed. Once I get those, I am going to give this the proper review these gents deserve!
They told me I should make an appointment for my oil change, so I made an appointment for Saturdat at 11AM. When I got there I was told it would take an hour. I told them I was surprised because an oil change does not take an hour and I had an appointment. I was told that when they make an appointment, it is not for a time but for a place in line. Even though I got there at 10:59, they didn't know if they would get to it right away. Fpor that reason they told me it might take as long as an hour. If they are going to make app... read more
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,329 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.