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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick and easy Went in for an oil change. Also had the brake lines flushed. Didn't try to up-sell me on anything else. Everything went great!
Business response:
Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!
Great experience. Very friendly staff and Jim was great.... Great experience. Very friendly staff and Jim was great. I appreciate him for showering me the ins and outs of the vehicle. And thank Eric for answering any financing and warranty questions I had.
Business response:
You're so very welcome! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Easy to work with. Simple process. Was able to walk in... Easy to work with. Simple process. Was able to walk in look at the car I wanted, sit down go through the prices without the typical back and forth game that most dealerships play. They asked what price I needed and then made it happen.
Business response:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
Start to finish was smooth and pain free. Got exactly... Start to finish was smooth and pain free. Got exactly what I wanted at the price I hoped for. Great experience all around. Love my new Gladiator
Business response:
Congratulations on your brand new Jeep Gladiator! We're thrilled to hear our team was able to provide you with a stress-free car-buying experience!
Fantastic truck purchase I was very impressed with Rory the salesman that assisted me with my purchase of my Ram truck. Rory, was very attentive to my needs made very good suggestions and thoroughly explained ever detail of the trucks I was looking at. Rory understood what I was looking for and found the perfect truck for me. He also worked with me to secure financing at an interest rate that was lower than the financing I already had in place.
Business response:
Congratulations on your new truck! We're beyond pleased to hear Rory was able to help get you into the truck that is perfect for you! Please don't hesitate to reach out if there is anything else we can assist you with!
Top notch attention to detail and customer service. My sales experience at Palmer was great and the service side has just continued to reinforce a good decision to buy and service my Jeep at Palmer. Murray is great!
Business response:
Thank you so much for your support! We're delighted to hear our team has always been able to provide you with the exceptional service you deserve!
Korey worked patiently with us even after my daughter... Korey worked patiently with us even after my daughter asked to see another car at a different lot withe the same features. Chris explained the financing clearly and reassured me since had reservations about the interest rate.
Business response:
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.
Service Rep Luis was great but vehicle problem is not fixed. Unfortunately however, I'm still plagued with the same problem they can't seem to fix...sliding doors on my 2018 Chrsyler Pacifica...don't work about 1/3 of the time. I'm not sure what my options are at this point to get this issued permanently fixed. It was repaired several months ago at this facility, now I'm having the same problem again. In fact for the last two days...automatic sliding doors have to be operated manually regardless of the time of the day.
Business response:
Hi John, while we are pleased to hear Luis was able to provide you with exceptional customer service, we're disappointed to hear you're still experiencing the same problem. We hope we can solve this issue for you. Sincerely, Jody Cruce, VP, 770-410-1111
Not a single smile Just an observations is that everybody that works there other than Winston and Nick in sales seem to be absolutely miserable, which in turn makes the experience of being on property uncomfortable. I have never been to any work place were people look so unhappy to be there.
Business response:
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,502 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.