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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a new Gladiator Sales Person was great, finance office made it easy. They had the Jeep I wanted at the price point that was fair for both. Great experience overall
Business response:
Thank you for your business! We are ecstatic to hear that our staff provided you with a positive experience purchasing a new Jeep from us here at Palmer Dodge Chrysler Jeep Ram. We look forward to serving all of your automotive needs in the future. Congratulations on your purchase!
Pleasantly surprised Murray was extremely nice. I did not have to wait very long to find out what was wrong with my car. I was thrilled that a shuttle was available to take me home! The car was to be ready on Monday but they finished it early which was a plus.
Business response:
Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Murray in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!
great experience We dealt with a great sales team and finance manager. They made the experience pleasurable. They gave us good money on our trade ins and fair pricing all around. We are very happy.
Business response:
Thank you so much for taking the time to share your experience with us! We're thrilled to hear our team was able to provide you with an exceptional car-buying experience! Please don't hesitate to reach out if there is anything else we can assist you with.
Vehicle Repair Roberto and the crew were awesome. I made a trip to get my oil changed and asked if they would check my back seat. My back seat would not lay down as it is suppose to do. Roberto said that the oil change was easy, but not sure about getting the seat fixed. He recommended that I come back for it and he would arrange for me to have a Courtesy Vehicle. He kept his word and my vehicle is fixed. Thank you!!
Business response:
You're so very welcome! We love being able to provide our customers with the top-notch quality service they deserve! Please don't hesitate to reach out if there is anything else we can assist you with!
quick epress service Arrived about 10:00 on a Saturday for express service without an appt. In and out in 60 min. Friendly service writer. Excellent communication on status of my service.
Business response:
Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!
Jeep Rubicon purchase I had a great experience with the staff at Palmer. Everyone was very knowledgeable and helpful and made the process smooth. I would definitely recommend them.
Business response:
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.
Easy sales process overall, will and Austin were easy to deal with. They were honest and responsive. They had the car ready when promised with a full tank of gas and perfectly clean
Business response:
Hi Adam, we are happy to hear Austin and Will could help you out! Our team works hard to go above and beyond for all our valued guests. We appreciate your business and hope to see you again soon!
Great Service Experience My service experience was awesome! Murray was able to get me in right on at my appointment time and set a time exception which allowed me to plan my time as I waited.. The work was finished earlier than expected and I was able to get out of the dealership and on with my day. Great job Murray, and to the service techs at Palmer DCJR!
Business response:
Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Murray in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!
usually a good experience, but terrible service and communic Brought truck in for regular oil change and requested they check air filter and tires with regular inspection. Dealership changed oil and did not complete rest of inspection requested with service attendant. They later emailed me inaccurate after the fact assessment which said engine air filter was okay. After checking it myself, it had dirt caked in it, water stains and was clearly > 2 yes old. I have now changed it myself but was annoyed with overall experience o... read more
Business response:
I am truly sorry to hear about your frustrations during your last visit with us. We are normally known for our exceptional attention to detail, and we are disappointed to hear we missed the mark. Your business means a lot to us along with your satisfaction with our services. Sincerely, Jody Cruce, VP, 770-410-1111
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,502 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.