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Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C
- Car Dealers
- McComb, MS
About this business
Location details
1900 Delaware Ave, McComb, MS, 39648, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not greeted or even acknowledged upon entry to service department twice I was not greeted or even acknowledged upon my entry to service department twice.
Business response:
We sincerely apologize for your experience. It's important to us that every customer feels welcomed. We appreciate your feedback and will work on improving our service department's customer interactions. Thank you for bringing this to our attention. David Dore Sr., Fixed Operations Manager
Takes too long. Did not do what I ask to do. They take too long
Business response:
We're sorry to hear about your experience. We strive for timely service and appreciate your feedback. Your concerns are important to us, and we'll work on improving our processes to better serve you in the future. Thank you for bringing this to our attention. Sincerely, David Logan, General Manager
Jeep been shop 3 times still hasn't been fixed I've had my jeep there 3 times for the same problem that nobody seems to be able to fix
Business response:
We’re sorry to hear about your experience. We understand how frustrating it can be when issues persist. Your feedback is valuable, and we’re committed to resolving this matter. Please know we're working hard to improve our service and appreciate your patience. Sincerely, David Dore Sr. , Fixed Operations Manager
They worked very hard to complete the sales, but the experience with the company has really soured my experience. I am unable to get a tag or registration due to the dealership not paying their taxes.
Did not fix lied to me and told me it was a pcv valve. They said they changed it, it still has old part on it and still leaking oil. All they did was unhook battery and reset check engine light would go off, however it came back on because they didn’t fix anything.
Business response:
We're sorry to hear about your experience. It’s important to us that our customers receive quality service. We take your feedback seriously and will look into this matter to ensure it gets resolved. Thank you for bringing it to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager
Came in for a aux battery swap ended up with my door looks not working.
Business response:
Thanks for your feedback. We're sorry to hear about your experience with the door locks after your battery swap. Your concerns are important to us, and we’ll make sure to address them. We appreciate your input as we strive to improve our services.
Several times i waited on hold or for a call back and never got a call back. Was misinformed on changing my tire sizes. Was led on to believe my truck would be done within a 2 week period only to find out they had not even started on it after 3 weeks. Was told that they would provide a rental ride since the repair was so behind and then never received any further call or information on the matter. Was told at the latest the repair would be done by Thursday and again had to call myself Thursday evening to see if they were com... read more
Got me in with false advertising answers a 0 dollar down ad got credit ran for nothing
I bought 2 trucks here. Oil changes here since 2015. Anything else I need for truck , I get here. --- so my a.c. goes out. The staff tells me there is no leaks. That the freon evaporated. I said "i don't think it can just evaporate without a leak" they said it can. So they charge the freon into it and it is working. Next afternoon it is not working again. I take it back and they check it and tell me it's the evaporator core. (I believe I'm saying that right. --- Now, I have done paid them a little more than $480 dollars for ... read more
Frequently asked questions about Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C
How is Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C rated?
Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C has a 4.6 star rating with 2,240 reviews.
When is Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C open?
Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C is open now. It will close at 7:00 p.m.