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Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C
- Car Dealers
- McComb, MS
About this business
Location details
1900 Delaware Ave, McComb, MS, 39648, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst service department I ever dealt with in my life. I will never recommend Rainbow dodge to anybody I know.
My son’s car rims were damaged when Rainbow’s tech changed his tires using an older tire machine because the newer one was down. Took the car back and showed Ariel, she turn pics into the service manger. They arrange to have the rims repaired. Took the car back. The lead rim repairing did not show up, his assistant attempted to repair the rims, I called service center a little after and was told call was ready. Got there and there was still visual damage, talked to the manger and he was pissed about my wife’s review & took h... read more
Workers need to pay attention to work when inspecting and working on customers cars that’s all
Business response:
We appreciate your feedback and take your concerns seriously. We're committed to improving our inspection processes and ensuring our team provides the best service possible. Thank you for bringing this to our attention; your experience helps us grow.
Changed push rods didn’t adjust injectors properly after one day of driving what y’all fixed the motor locked up. Y’all suck
Techs and service advisors are good people. Owner and service manger are crappy. Had my truck for a solid month . Nobody would give me a straight answer service advisor SJ did nothing but lie. Never could get owner Mike bebe. Tech Monroe excellent . Service advisor Areil went out her way to help me. Tech Monroe went out his way to help also. But service manger and service advisor SJ didn't do nothing but lie.
Business response:
Billy, we’re sorry to hear about your experience. We appreciate your feedback and are glad to know our techs and advisors were helpful. We’re committed to improving our communication and service. Your insights are valuable to us as we strive to do better. Thank you for sharing. Sincerely, Gordon Hanna, Fixed Operations Manager
Been waiting for over two weeks for my vehicle to get serviced and still haven’t got it.
Business response:
Hi Derrick, we’re really sorry to hear about your experience. We understand how frustrating delays can be, and we’re working to improve our service times. Thank you for your patience, and we hope to resolve this for you soon. Sincerely, Gordon Hanna, Fixed Operations Manager
Dropped my jeep off on Monday to pick up by Wednesday or Thursday at the latest. Finally received my vehicle back at 6:15 pm Friday. They were so bad the service person gave me a discount of $100 but when I got my bill it was $500 over the quote. The service person knew they screwed up so as I was leaving he offered me a card good for 2 oil changes and tire rotation. I gave it back and said “I will never come back to this dealership”. In my experience they were inefficient, incompetent, and overpriced. I would not recommend ... read more
Business response:
James, we sincerely apologize for the experience you had. Your feedback is invaluable, and we’re addressing these issues with our team to ensure better service in the future. We appreciate your honesty and hope to regain your trust. Thank you for sharing your thoughts. Sincerely, Gordon Hanna, Fixed Operations Manager
It’s horrible and I will never return. Haven’t heard a thing on my truck accept when I called a week ago. Y’all wanted it there to get on it. You didn’t for 2 weeks for sure. Still ain’t heard anything so you may still not be working on it. Who knows.
Business response:
David, we’re truly sorry to hear about your experience. Communication is important to us, and we understand your frustration. We'll look into this matter immediately to ensure it’s resolved. Your feedback helps us improve, and we appreciate you bringing this to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager
I brought my car down for a oil leak and they fixed to oil leak and didnt tighten down the valve cover and cause another oil leak and my oil temperature sensor to go out and then they charged me for the repair
Business response:
Hi Antoni, we genuinely appreciate your feedback and apologize for the inconvenience you experienced. It's important to us that our services meet your expectations, and we will address this issue with our team to ensure better quality control in the future. Thank you for bringing it to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager
Frequently asked questions about Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C
How is Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C rated?
Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C has a 4.6 star rating with 2,101 reviews.
When is Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C open?
Rainbow Chrysler Dodge Jeep RAM of McComb, L.L.C is open now. It will close at 7:00 p.m.