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1301 S Rochester Rd, Rochester Hills, MI, 48307, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | Closed |
"Fixed My Liberty " Rochester Hills Chrysler Jeep Dodge is my dealer of choice. I damaged my Liberty and I thought it would cost a lot more to repair than it did thanks to the diligent diagnostics performed by my tech! The service department here has always done well by me! I highly recommend them!
Business response:
Thank you so much for the wonderful rating and review! We're thrilled that you had such a positive experience working with our service department and we look forward to continuing to work with you in the days ahead!
"Aaron Carter and Gus Abdal - My Heroes" Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me ... read more
Business response:
Hey Cher, Thank you for sharing your experience with us! Our team was more than happy to accommodate you and make sure the process went smoothly from start to finish. We're sorry to hear about your rough situation with another dealership, but it's great to hear that our team could get you a great deal on the vehicle you wanted. That level of customer service is what our team strives for. Thank you for the recommendation and the excellent review, we sincerely appreciate it. Enjoy your new Renegade!
"Highly efficient and courteous service." Recent body shop work was handled quickly, efficiently, and courteously. The entire process was very easy for me - the professionals just walked me through the process and then executed it perfectly, while keeping me up to date on the progress.
Business response:
We're glad we could help! We want to do what we can to make sure everything goes as smooth as possible when you come in to work with us. Please stop back in if you need anything else from our team. Thank you!
"Jerry Dawes and Dave Scott are seriously the best!" I took my college senior to see Jerry Dawes to lease a car and he took time to listen to our needs and was so great to have people who worked to get us the best deal without all of the various back and forth negotiating. He introduced us to Dave Scott and he was so easy to work with to complete the process. Now my daughter has a car and is so happy and appreciative of the positive experience that Jerry set for us.. If you want the best sales folks to help you, ask for Jerr... read more
Business response:
Thank you for coming in to work with us! It was a pleasure to assist you and your daughter in your search for a new car. If there are any questions about the new ride, please don't hesitate to give us a call or stop back in if you're in the area. Thanks again!
"Fast service" Tried this dealership after another service center was unable to fix my squeaking brakes after changing all four of them. They fixed my problem during a routine oil change with no delays. Service was fast and Bill, the service manager, was helpful and courteous! Will definitely recommend them to my family and will be a returning customer as well.
Business response:
Thank you so much for the recommendation! We're glad to see our team was able to get everything taken care of for you and we'll be looking forward to helping you out again in the future!
"Oil change" Very quick friendly professional service that zipped me thru the service process. They made recommendations in addition were concerned with my time. I will definitely return when I need more service.
Business response:
Mark, we're happy to hear you were completely satisfied with your service experience and that you will be back again in the future! Our team was glad to make your visit as timely and friendly as possible. Thank you for the wonderful feedback!
"Always professional" Whether we have had our Jeep in for maintenance with Steve or for a damage estimate to repair our Lincoln , our Jeep dealership has been professional & we commend Steve for always having the answers . When we decided that it was time to say goodbye to our little red Florida Jeep, Steve called on Ryan to give us an estate. He gave us a very fair sale price ! Thank you Ryan & thank you Steve. We appreciate your team work!! Carol & John Ortman
Business response:
You are very welcome, Carol and John! We're glad to hear that Steve and Ryan helped you find the right vehicle for your family. We appreciate your comments and please let us know if we can help you with anything else!
"Customers real are the priority" Vince has been my go to car dealer for many years and he continues to strive for your complete satisfaction. The service provided by all team members really has been top notch. Vince takes the time to listen to your needs and does not push or rush to close the deal nor try to sell your something you don't need. He dies this all the while providing you with multiple options.
Business response:
Thank you for taking the time to share your experience with us! We're thrilled that Vince is always so helpful to you and attentive to your needs. He is certainly an asset to our team. We truly appreciate your continued trust in us and look forward to your next visit!
"Fast friendly service!" Nice Dealership and Service! The people were very friendly inside and out! My car was clean and ready to go in about half an hour!
Business response:
That's great to hear! We never like to keep you waiting and we are glad we could get you on your way and back on the road. We hope to see you again soon!
Rochester Hills Chrysler Jeep Dodge Ram has a 4.4 star rating with 5,031 reviews.
Rochester Hills Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:30 a.m.