Volvo Cars Winston Salem

rita montero 

on DealerRater

9 years ago

The worst experience of my lifetime!!!!!! This has been the worst experience I have ever had. Dishonest and deceptive. Advertised and priced the vehicle with DVD players. Once I arrived, was told the vehicle had never had DVD players....I have the pictures to prove otherwise. I negotiated a price and purchased the xc 70. Got the vehicle home and found many, many options on the vehicle did not work properly. Called the dealership and was promised the repairs would be made. (New DVD players were installed and an apology was ex... read more

jasmoss 

on DealerRater

11 years ago

Disappoint experience. Finance manager said they would not submit financing through their lender if we left and got better financing. We did get our own financing, but the finance manager DID submit financing through their own bank too (I am sure to receive a kickback or bonus). Their lender charged us interest to pay off the loan, and the dealership has not reimbursed us for that. Also, we heard constantly about their 200 and something point inspection on their cars. Once we bought a used S40, the rear window would not roll... read more

mlk24 

on DealerRater

13 years ago

We have a 2011 XC 90 and bought the car from another dealership because we had a negative experience with the sales team at Volvo of the Triad, but since we live in winston, have taken our car to volvo of the triad for routine maintenance. We have been very disatisfied with their service team as well, from quality of work to just plain dishonesty. being told that things were fixed that have not been fixed and picking up our car with oil footprints and ink marks on leather seats that were not present prior to drop off. It is ... read more

Jo Etta 

on DealerRater

13 years ago

So, I was warned by a few local people and friends to not buy a car from Volvo of the Triad, and I readily took that advice - the stories I heard were some of the worse - and bought my Volvo elsewhere. However, I thought: what is the harm in going to get routine maintenance check-up? Well, the harm was handing my perfect vehicle over to a very careless and negligent staff. My car that ran perfectly fine started to have very odd troubles just a few days out; after a couple of weeks, and a new rotten egg smell inside, my car d... read more

kbenson4224 

on DealerRater

13 years ago

When we were ready to purchase a car, we knew we wanted a Volvo - having been a Volvo owner for the past 10 years. We visited Volvo of the Triad with the intent to buy a new S80, however, after over 2 hours of negotiating - we walked out of the dealership. I don't understand why the process has to be so painful with the back and forth phone calls to the "manager" and "let's see if I can get a better price" nonsense. We made it clear what we were interested in and what we wanted to spend - if it can't be done... fine, just do... read more

maxtbss 

on DealerRater

16 years ago

*** This dealership is now known as Volvo of the Triad *** Please take my advice and avoid Volvo of the Triad at all costs. My wife and I purchased a new 2008 Volvo C30 from them in October, and our sales person completely and totally lied to get our business. The details are as follows: As part of the final negotiations for the purchase of the car, we requested that the 17” wheels and tires that came on the car be exchanged for the more attractive 18” Atreus wheels and higher performance 18” tires. The sales person agreed a... read more