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Antwerpen Mitsubishi
- Car Dealers
- Randallstown, MD
About this business
Location details
9400 Liberty Rd, Randallstown, MD, 21133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
**False Advertising!!!** WARNING!! Stay away!! I went in on the "Internet Price" and when I went into the finance office with Clarence, I noticed they changed the sale price. Went up $3,500!!! When Clarence went to talk to the manager (Matt), I noticed a typed credit application with my information, except my income was increased from $30,000 per year to $45,000 per year. BANK FRAUD!! Then Clarence came back and said Matt said there were "Bank Fees", that's why the price went up.
Horrible Experience I put a hold on a vehicle with the store manager, Hector Colon and he said he would call me the next morning regarding a question I had. Instead he allowed another person to buy it without so much as a phone call. The sales associates and district manager are dishonest people who will steal sales and do not follow through on transactions. Be aware if you go to this dealership.
Hidden $1250.00 Fee - Worst sales practices ~ FALSE ADVERTISEMENT - This dealer lists cars for one price, and then tries to charge you a hidden "inspection" fee for around $1250.00. The extra amount was listed no where - they only tell you about it once they feel you like the car. Suggest that you look elsewhere for a more reputable dealer that wont try to cheat you.
Pushy & Rude Based on previous experiences, I do not give out my phone number until I am ready and wish to speak with someone. Even then, it is my choice whether they may call me or I choose to call them. I am the customer. Yet, their internet forms attempt to force people to enter a phone # before one can even send a communication or question. Here is what their internet sales guy wrote to me after ignoring a question I had asked initially in writing regarding a clean title: "No problem sporto try giving us a phone number t... read more
Never going back I walked in knowing which vehicle I wanted, as it was it was sitting in front of the store. Salesman approached me, was nice. But that was it. The listing on my car was that there was Navigation system with a SD card. When I asked the salesman, he said that it should come with it and that he would look into. There were also some scratches on the car and it needed to be detailed. Before I took delivery of the car, the salesman told me that they would contact the Nissan dealership and get us a card. I took del... read more
Unsatisfied customer The salesman Mark is very nice but while they are being so nice, they are ripping you off. I did not receive the car at the price agreed and $3200 off hidden fees were added to the sales price. That I was not aware off. Don't make the same mistake I made, read each line to make sure that you are signing what you agreed to. Also when I left the dealership the radio needed a code for the radio to work. Mark promised me that he will call me on Monday with the code. I had to call around and go to the acura d... read more
Whirlwind Flim-Flam Think of Lewis Carrols' "the Jabberwok" from Alice through the looking glass, and thats Antwerpen auto world! BEWARE THE VORPAL BLADE. Don't get paper milled in finance. READ EVERYTHING and UNDERSTAND IT, you are saying you did and you do even if you could not and did not. WHO can read and understand over 20 pages of legal terms in less than 30 minutes? MUST be YOU because one of those boxes on every form says that you do. Be sure the price they are charging you is the price you belived you agreed upon. R... read more
HORRIBLE SERVICE!!!!!!!!!!!!!! I was strung along for a whole week by Mark Rinehart about a BMW 335i I really wanted he promised he would call me back but never did I had to do all the work, just to find out it was sold during the time we were suppose to make a deal to another customer I was put on the back burner for no reason Mark Reinhart would not call me back nor make a deal on the car I was truly wanted, it's all about the money at this dealership be careful with dealing with these salesman!! After a week I had to go t... read more
I WILL NEVER RETURN TO THIS DEALERSHIP AGAIN TO PURCHASE A CAR!! I AM A YOUNG, 22 YEAR OLD FEMALE WHO GOES TO SCHOOL AND WORK FULL TIME...THIS WAS MY VERY FIRST TIME PURCHASING A CAR. I PURCHASED A 2011 BLUE NISSAN SENTRA ON OCTOBER 23, 2013 ALL OF MY PAPER WORK WAS SIGNED AT THE DEALERSHIP THAT NIGHT AND MY FIRST CAR PAYMENT WAS DUE ON DECEMBER 7th, 2013 WHEN I TRIED TO PAY MY CAR PAYMENT EARLY ON DEC 3RD OR 4TH, SK**** FINANCIAL BANK TOLD ME TO CALL BACK IN A FEW DAYS BECAUSE MY INFORMATION WAS NOT IN THE SYSTEM YET. WHEN ... read more
Frequently asked questions about Antwerpen Mitsubishi
How is Antwerpen Mitsubishi rated?
Antwerpen Mitsubishi has a 4.3 star rating with 937 reviews.
When is Antwerpen Mitsubishi open?
Antwerpen Mitsubishi is closed now. It will open tomorrow at 7:30 a.m.