Cherokee County Toyota

Alvin Cummings 

on Facebook

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5 years ago

Before buying gap insurance read BBB complaints. https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwjd9LShxozvAhXsSTABHWQJAR4QFjAAegQIBRAD&url=https%3A%2F%2Fwww.bbb.org%2Fus%2Ffl%2Fdeerfield-beach%2Fprofile%2Finsurance-companies%2Fjim-moran-associates-inc-0633-11009664%2Fcomplaints&usg=AOvVaw2eSQyHwp-RQbCpUP35vcEZ 

De De Claybough 

on Facebook

5 years ago

7pm service center close time should be 7pm. I was there in plenty of time for you to FINISH the battery service YOU recommended LAST Friday that there was NO record of today when I took my car in BEFORE 6p. Went home for the paperwork & returned BEFORE 6:45 to be told all technicians have already left. Wasted my time AND gas to get a service YOU recommended. Unbelievable. 

Chris Fossas 

on Facebook

5 years ago

Bought a used vehicle from them and sent my wife on her way with a tire that had two cuts in it and no gas in the tank. She had to come back after D.W. told their sales rep that they don't put gas in their used vehicles, he seemed to be more concerned about leaving for the day than making sure everything was right. They ordered a new tire and it's taken over TWO HOURS to change ONE tire. Service advisor Skip has was absolutely NO help at all and has been very short and smug with her over the phone and in the service area. I ... read more

Steve Wilson 

on Facebook

5 years ago

Don’t buy into the hype... Do your homework and make a few calls before you visit. I would have paid so much more if I had settled for doing business with Cherokee County Toyota. The big red flag was not being able to get a drive out price via email and text correspondence. Yes, I did drive a couple hours to get the deal on the truck I was told that no one would do. Some dealerships have forgotten their place is to earn the business. Don’t act like you’re doing me a favor by letting me buy a car from you. 

Anna Bailey 

on Facebook

5 years ago

I’m not sure how people have had good experiences here.... I give them 1 star. Not only did they pull my credit too many times with the second time being illegally and without my permission, but you can’t get anyone to call you back. I bought a 2020 Camry and at 5,000 miles it died. They towed it and had it looked at and said that everything was fine and that there was nothing wrong with it. The guy wrote down some sort of numbers as if it were supposed to be the test that he ran on the car. Come to find out that he lied abo... read more

Michael Stinson 

on Facebook

5 years ago

Misleading sales manager. 

Michelle Culpepper Harriman 

on Facebook

6 years ago

Be honest, be truthful, honor your agreements. To date, this has been the worst car dealing experience. The Sales manager doesn't care at all. I feel as though we were baited and switched. I wanted highlander xle hybrid and we knew that it was one of the very few around. We were working with an employee who had pleasant manners. We agreed on a price of a vehicle the night before and drove over an hour to come first thing the next morning (Saturday) 2/1. We were running about 40 minutes and called to let our sales pe... read more

Austin Saxon 

on Facebook

6 years ago

Purchased a CPO Toyota and was shown a clean carfax on day of purchase. A year and a half later we find out there was moderate structural damage reported a week before we bought the vehicle. The vehicle is now worth a third of what we purchased it for after a year and a half of ownership (still in pristine condition with low mileage). After returning to Toyota to ask why we were shown a clean carfax and if they are even allowed to classify vehicles with moderate structural damage as a CPO vehicle, the sales manager says “str... read more

Claudia Kennison 

on Facebook

6 years ago

Awful experience, rude and unprofessional salesmen. See full review in Yelp.