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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The only reason I rated speed of service average was due to the extended warranty provider Car Shield dragging their feet in providing coverage approval for repairs. Hiram did his best to get Car Shield to move the approval process forward and got the out-of-pocket repair cost coverage to come in substantially under the estimated cost. He will definitely be my go-to for future warranty service work.
Business response:
Thank you for your feedback! We appreciate your understanding regarding the warranty process and are glad to hear Hiram was able to assist you effectively. We look forward to providing you with excellent service in the future!
Tanner and Casey went above and beyond to make me feel comfortable with the purchase.
Business response:
Thank you for your fantastic review! We’re thrilled to hear that Tanner and Casey provided you with such a great experience. Your comfort during the purchase is our priority, and we appreciate your support!
I always take my jeep to get its service done to this dealership because it makes me feel secure they are taking the proper care for my care. My service guys is Hiram man’s he is the best. He always available for me anytime time I need to ask or call him for anything and very kind too. Ive be er an issue with my car after they take care of it.
Business response:
Thank you, Carla! We're thrilled to hear you feel secure with your Jeep's service. Hiram is indeed a valuable part of our team, and we appreciate your recognition of his dedication. Your trust in us means a lot, and we're here whenever you need assistance!
Good overall experience with good customer service and thorough communication with no issues. Would recommend
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and appreciate your recommendation. We strive for excellent customer service and communication, and it's wonderful to know we met your expectations. Looking forward to serving you again!
Excellent service and price, The process was so fast, and they found the best financing for me; I’m very happy to have bought from there. Thank you.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you had an excellent experience with our team and found the perfect financing. Your satisfaction is our priority, and we appreciate your support. Enjoy your new vehicle!
Palmer DCJR is excellent. Great work and my service advisor Luis is the best! One of the better dealership experiences.
Business response:
Thank you, Toneela! We're thrilled to hear you had an excellent experience with us and that Luis made a positive impact. Your feedback motivates our team to keep delivering top-notch service. We appreciate your support!
Love the new service center! A much needed improvement. Palmer has always been excellent communicating with me while my Ram is being serviced. My Service Advisor, Kimberly, is excellent. Very professional and always makes me feel welcome.
Business response:
Thank you for your wonderful feedback! We're excited to hear you love the new service center and that Kimberly provided you with excellent service. We appreciate your support and look forward to serving you again!
Rich Kinsey was the best! He took great care of my Jeep Wrangler. He answered all of my questions and concerns.
Business response:
Thank you for the fantastic feedback, Paul! We're thrilled to hear that Rich provided excellent service for your Jeep Wrangler. Our team is dedicated to ensuring all your questions are answered. We appreciate your support and look forward to seeing you again!
I had a great experience with the service on my Jeep Cherokee! Hiram was very friendly and professional. Last month when I came in for an oil change, he walked me through a few maintenance services that my car needed and what I appreciated is the explanation from the mechanics on why they recommended each of the two services. When I came back for this visit, Hiram recognized me right away and took good care of me. I've been coming to Palmer for a few years now since moving to Georgia and I'm glad I've found a maintenance tea... read more
Business response:
Thank you, David! We're thrilled to hear about your positive experience with Hiram and our service team. Building trust with our customers is what we strive for, and it’s great to know you feel taken care of. We're looking forward to your next visit!
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,336 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open on Monday at 9:00 a.m.