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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Satisfied all around. Second vehicle I have purchased from Palmer and been very satisfied both times. Kevin Williams is a great to work with.
Business response:
Thank you for your fantastic review, James! We're thrilled to hear you had another great experience with us and enjoyed working with Kevin. Your satisfaction means a lot to our team, and we look forward to assisting you again in the future!
Willem was a pleasure to work with. Made the out of state purchase easy. Rachel followed up three times making sure I was satisfied
Business response:
We're thrilled to hear about your positive experience with Willem and Rachel! Our team is dedicated to making the car buying process smooth and enjoyable, no matter where you're located. Thank you for your kind words and for choosing us!
Overall satisfied with service. I would have given 5 stars, but made4 , because some one forgot to put the PLASTIC COVER on top of the engine. This is a very big piece to miss. I have contacted Ms. Kim on Friday 2/27/2026 (the day I noticed when I wanted to check the oil level) and informed her. I am planning to come there and get it back on hopefully Monday March 2nd.
Business response:
Thank you for your feedback! We're glad to hear you were satisfied with the service overall. We appreciate you bringing the oversight to our attention and look forward to resolving it promptly. Your experience helps us improve, and we hope to earn that fifth star on your next visit!
Kimberly always gets me in for service whether it is routine maintenance or a needed repair. The technicians are accessible for questions or concerns and I feel like they value my time and work with my schedule as much as possible.
Business response:
Thank you for your wonderful feedback, Danielle! We’re thrilled to hear that Kimberly and our team have been able to accommodate your service needs. Your time is valuable to us, and we appreciate your trust in our technicians. Looking forward to serving you again!
I bought 3 oil changes for my jeep wrangler from them a couple of years ago. I used 2 and when i went there on February 16 they refused to honor it telling me it had expired.I explained to them that no where on my receipt does it show that but they still refused.I asked for the manager whose name is David Keller but they told me he wasn’t around.I went back again and they told me he was on vacation. I went back on February 25th. He couldn’t be more processional nice and so helpful after I explained my dilemma. He went ahead ... read more
Business response:
Thank you for your wonderful review! We're thrilled to hear about your positive experience with David. It’s great to know that he was able to assist you and make your visit smooth. Your recommendation means a lot, and we look forward to serving you again!
Kim always takes good care of me. She goes out of her way to provide good service
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Kim consistently provides you with great service. Our team strives to ensure every customer has a fantastic experience. We appreciate your support!
I bought my Jeep at Palmer and continue to service it there. Kim is the best and I will continue to go back for all my future services.
Business response:
Thank you for the fantastic feedback, Ka! We're thrilled to hear you had a great experience with us and that Kim has provided excellent service. We appreciate your loyalty and look forward to assisting you with your Jeep in the future!
I have a long history with this dealership and most of it has been really good. They are trustworthy and do a good job with service and repair. I was surprised they didn’t have some kind of master key for my tires and since they couldn’t find mine, they didn’t rotate the tires with my oil change. Seems strange since they are the dealerships for my van. Really disappointed that they charge 3% on credit card payments. Next time I will bring my checkbook. I don’t do debit cards. Accepting payment of any kind has risks and benef... read more
Business response:
We appreciate your feedback, and we're so sorry to hear that you were unsatisfied with your service. We want to make sure you get the service you need, and we're happy to answer any remaining questions you have. Please reach out to us directly so we can help as best we can. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Very easy process and hassle free! Kurt is always approachable and reliable with communication. No one at the dealership pressured a sale.
Business response:
Thank you for your positive review! We're so happy to hear that Kurt could make your appointment go smoothly with great communication!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,178 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.