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Palmer Dodge Chrysler Jeep Ram

4.5
  • Car Dealers
  • Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.56,178 reviews
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dhoward7's profile image
dhoward7 
5 months ago

Great job, fast and efficient. Just what I'm looking for. The service department is great 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a fast and efficient experience with our service department. Our team always strives to provide top-notch service, and it's great to know we met your expectations! We look forward to serving you again. 

SCOLLINS12's profile image
SCOLLINS12 
5 months ago

Had a small issue with delivery but Jody was very quick to get this resolved. 

Business response:

Thank you for your kind words! We're glad to hear Jody was able to resolve the delivery issue quickly. Your satisfaction is our priority, and we appreciate your feedback! 

neal12's profile image
neal12 
5 months ago

Mike was professional and easy to work with on the negotiations and the follow up on the title work was excellent. 

Business response:

Thanks for the feedback! We're thrilled to hear that Mike made your experience smooth and professional. Our team strives for excellent service, and it’s great to know we met your expectations. Enjoy your new ride! 

mack4smith's profile image
mack4smith 
5 months ago

Very good experience from start to finish. Kurt was easy to work with and worked hard to make the sale. 

Business response:

Thank you for your fantastic feedback, Mack! We're thrilled to hear you had a great experience with Kurt. Our team strives to make the sales process as smooth as possible, and it's wonderful to know we met your expectations. We appreciate your support! 

jandjimages's profile image
jandjimages 
5 months ago

Willem worked hard to find all available discounts for me. My purchase was made entirely electronic as I live east of Atlanta. My new Grand Cherokee was delivered to me the next day. My only wish would have been to have it washed and wiped down inside (dash and touchscreen). I love my new ride and would recommend Palmer Dodge and Willem to anyone looking to purchase a new Dodge/Chrysler/Jeep vehicle. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that Willem provided excellent service and helped you find the best discounts. Your feedback about the vehicle's cleanliness is appreciated and we'll work on that. Enjoy your new Grand Cherokee and thank you for recommending us! 

dsbrrt's profile image
dsbrrt 
5 months ago

The experience was easy from start to finish. I spoke with William told him what I wanted and what I wanted in price. He sent me vehicles and mi purchased over the phone. The finance guy understood what I wanted and didn’t want, followed my wishes without the high pressure that often comes with the process. I showed and signed, took apt 15 min. They should have filled this process as a training video on how to deal with difficult customers. 10/10 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear about your seamless experience with William and our finance team. Our goal is to make the process as smooth as possible, and it’s great to know we hit the mark for you. Enjoy your new car! 

rdccporter's profile image
rdccporter 
5 months ago

Great attitude, Fast check in, quality service with good communication. Overall good experience as usual. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Providing quality service and clear communication is our priority, and it's wonderful to know we met your expectations. We look forward to seeing you again! 

Christielangley5's profile image
Christielangley5 
5 months ago

The most pleasant experience I have had at a dealership. The staff were very courteous, knowledgeable and agreeable. I recommend and would return for future purchases. 

Business response:

Thank you for your kind words! We’re thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you back for your future purchases! 

dinodiaz8's profile image
dinodiaz8 
5 months ago

The advisor team is really good, Hiram always goes above and beyond making sure my truck is in pristine condition. The Palmer Dealership isn't the greatest. They barely ever have loaner vehicles and a simple service can cost you 4hrs wait time. The Service Manager....Not the greatest. He's never polite and I always feel as if we are not welcomed there for service. He's never in a good mood and anytime you ask a question he gets upset. He told me I'd have to wait 4hrs one day for wiper blades. I looked at him and said "The tw... read more

Business response:

Thank you for your detailed feedback! We’re thrilled to hear about Hiram’s exceptional service. We take your concerns seriously regarding wait times and staff interactions. Your insights help us improve, and we’re committed to enhancing the overall experience for our customers. 

Frequently asked questions about Palmer Dodge Chrysler Jeep Ram

How is Palmer Dodge Chrysler Jeep Ram rated?

Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,178 reviews. 

When is Palmer Dodge Chrysler Jeep Ram open?

Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.