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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After my vehicle was serviced and I pick it up I had to remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to return to the dealership to retrieve it. This is the 3rd time that I have to return to the dealerhip to retrieve it my tire safety lock.
Business response:
We're so sorry to hear that there was plastic and other materials left over after your service appointment. This is not the level of professionalism we strive for, and we apologize for the inconvenience. We hope to have the opportunity to work with you again in the future, and provide you with top-notch service. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Continue to experience excellent service in all respects particularly from Rich. He's always on top of my needs and informs very well.
Business response:
Hi David, thank you so much for your kind words! We're thrilled to hear that you continue to receive excellent service, especially from Rich. We'll be sure to pass along your compliments to him. If you ever need anything else, please don't hesitate to reach out.
Always great service. ..only place I take my Jeep to get routine service and anything else that might come up. Always friendly and always a great job!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you trust us with your Jeep for routine service. Our team works hard to provide excellent service, and we're glad it shows. Looking forward to serving you again in the future!
Great service team. Good communication and friendly. Brought in Jeep for routine service and they completed the work quicker than originally estimated. I will be back.
Business response:
Thank you for sharing your positive experience with our service team! We are thrilled to hear that we were able to exceed your expectations with good communication and efficiency. We look forward to welcoming you back for your next routine service.
Excellent attentive customer service from sales to finance dept. Great follow up after sale also to make sure everything is ok. WOW!
Business response:
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide excellent customer service every step of the way, and we're glad to hear that it didn't go unnoticed. We appreciate your feedback!
There was a misunderstanding last time I took my car in for service, and they handled it really well.
Business response:
Hi Molly, thank you for sharing your experience! We're glad to hear that we were able to resolve the misunderstanding to your satisfaction. We appreciate your feedback and look forward to serving you again in the future.
Luis the service advisor had great customer service. I felt like my jeep was serviced with care.
Business response:
Hi Caleb! Thank you for sharing your experience with us. We're thrilled to hear that Luis provided you with top-notch customer service and took great care of your Jeep. We appreciate your feedback and hope to see you again soon!
I had a great experience buying a vehicle from Palmer. Each individual we worked with was friendly and helpful.
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Palmer was able to provide you with friendly and helpful service throughout your vehicle purchase. We appreciate your feedback and hope to see you again in the future!
Best dealership service experience. Thanks to all. Excellent service, great waiting room and delicious snacks:)
Business response:
Thank you for your kind words! We're thrilled to hear that you had the best dealership service experience with us. Our team works hard to provide excellent service and a comfortable waiting room experience. We're glad you enjoyed the snacks as well. See you next time!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,462 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.