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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I love Sarah! She is an example of excellent customer service! My only disappointment was that my vehicle was not looked at for 5 days and it was there a total of 10 days until I got it back. Fortunately my car insurance covered my rental car fees & I received 2 days free with Enterprise for Sat. & Sun.
Business response:
Hi Laurie, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with Sarah's customer service. We apologize for the extended wait time for your vehicle, and we appreciate your understanding. We hope to provide a more efficient service next time.
Rich is always professional, courteous and knowledgeable. The work is always on time and done very well. Great experience.
Business response:
We appreciate your kind words about Rich! We're thrilled to hear that you had a great experience and that the work was completed to your satisfaction. Thank you for taking the time to share your feedback with us!
Service rep was very professional. He worked me in for an oil change even though I had made a mistake making the appointment. In and out in about an hour. I would give this service department 5 stars!
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that our service rep was able to accommodate you and provide a professional experience. We appreciate your kind words and look forward to serving you again in the future.
Great experience! Lee and Chris know what customer service start to finish, very knowledgeable we did not feel rushed or pressured
Business response:
Thank you for sharing your experience with Lee and Chris! We're thrilled to hear that you received excellent customer service and felt comfortable throughout the process. We appreciate your feedback and hope to see you again soon!
The service department did a great job. Sarah was excellent and helped me get back on the road quickly.
Business response:
Hi there, we're thrilled to hear about your positive experience with our service department, especially with Sarah. We appreciate your kind words and are glad we could get you back on the road quickly. Thank you for choosing us!
Had a great experiance. Called for a price on a new arrival and received an answere right now. Casey was very diligent and got me through to the sale closure quickly. Casey is true professional. Great job Casey !!
Business response:
Hi Jim, thank you for sharing your experience! We're so glad to hear that Casey was able to assist you promptly and efficiently. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!
This dealer stuck to the appointment schedule and was able to get things done within the timeframe that they promised. I appreciate that respect for my time.
Business response:
Danny, thank you for sharing your experience with us! We're thrilled to hear that our team was able to provide you with a seamless and timely appointment. Respect for our customers' time is a top priority for us, and we're glad we could meet your expectations. We hope to see you again soon!
Really good deal, great place to buy. Very upfront and helpful. Definitely would recommend to friends.
Business response:
Hi Moses, thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you and your friends in the future. Have a wonderful day!
Antony Gehring provided excellent customer service! Anthony is very knowledgeable of all vehicles sold at the dealership. Dealership staff is very courteous and friendly. New vehicle we purchased was competitively priced by Palmer DCJR and was completed very quickly. Anthony was very respectful of our time and kept us informed on the closing of the vehicle purchase. Thank you Palmer DCJR!!!
Business response:
Keith, thank you so much for sharing your positive experience with Antony and our dealership! We are thrilled to hear that you received excellent customer service and that Antony was able to assist you in finding a competitively priced vehicle quickly. We appreciate your kind words and thank you for choosing Palmer DCJR!
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,749 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.