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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This dealer had the pre owned vehicle I wanted at an This dealer had the pre owned vehicle I wanted at an attractive price. The salesman was polite and efficient. The only downside was the hard sell we received from the Business Manager on extended warranty products - he acted genuinely hurt when I wouldn’t buy any of them! Overall the experience was only a little worse than ordering something online with no dealer interaction.
Business response:
Thank you so much for sharing your feedback with us. We appreciate your honest review, and we hope to have the opportunity to work with you in the future!
Great dealership! Great dealership! It was a easy process and also they delivered my vehicle ASAP! Will most definitely recommend
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience and that your vehicle was delivered quickly. Your recommendation means a lot to us!
I made an appointment for a brake & maintenance check on I made an appointment for a brake & maintenance check on a Monday. My Jeep didn’t get looked at til Wednesday and not completed til Friday. My total bill was over $2500. I would have appreciated a courtesy car wash considering they had my Jeep for the entire week.
Business response:
Thank you for your feedback. We're sorry to hear about the delays and your experience with the service. Your comments regarding communication and courtesy services are important to us, and we'd like to learn more about your experience so we can improve. We appreciate your understanding and hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Great experience with Palmer Jeep! Great experience with Palmer Jeep! They fixed my Jeep’s transmission quickly and kept me informed throughout. Clear communication, honest service, and excellent customer support. Highly recommend!
Business response:
Educheng, we're thrilled to hear about your fantastic experience with Palmer Jeep! Our team strives for clear communication and top-notch service, so it's great to know we met your expectations. Thank you for your kind words and recommendation! We look forward to serving you again.
Kimberly Keyes did a great job keeping me updated and Kimberly Keyes did a great job keeping me updated and informed throughout the service process
Business response:
Thanks for your feedback, Beasley! We're thrilled to hear that Kimberly provided excellent service and kept you informed. We aim to keep our customers updated every step of the way. Your satisfaction means a lot to us!
It is a pleasure dealing with James. It is a pleasure dealing with James. He is very professional. I expected to be there for a couple of hours and I was out in less than an hour.
Business response:
Thanks for the fantastic review, cbrusack! We're thrilled to hear about your positive experience with James. Efficiency and professionalism are our top priorities, and it's great to know we delivered. Looking forward to seeing you again soon!
Very Pleasant Buying Experience. Very Pleasant Buying Experience. My Thanks to, Austin and Jay, both great guys. No Pressure, the info and assistance they provided was very helpful.
Business response:
We're thrilled to hear you had a pleasant buying experience. Austin and Jay appreciate the shout-out, and it's great to know their support made a difference. Enjoy your purchase!
Austin was great. Austin was great. Answered all of my questions and gave me all of the details I wanted. No pressure - very professional. Met with him 3 times - and we had multiple texts back and forth. He always responded quickly.
Business response:
Thanks for the fantastic feedback, Steve! We're thrilled to hear about your positive experience with Austin. Our team always aims to provide detailed and pressure-free service. Your satisfaction is our priority, and we appreciate you taking the time to share!
Purchase was hassle free and painless. Purchase was hassle free and painless. Salesman was very knowledgeable of the vehicles and the entire experience was pleasant from start to finish
Business response:
Thanks for the fantastic feedback, Mark! We're thrilled to hear that your experience was smooth and enjoyable. Our team takes pride in providing knowledgeable service, and we appreciate you sharing your thoughts. Looking forward to seeing you again!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,394 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.