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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought my car from Jody at Palmer Dodge 20 years ago, and have always had my service done here....never any complaints. You guys are the best!! Oil change service (Wednesday) by Eddie was fine this time, it always is with Eddie!! The only issue was the service tech (Hiram) entered the wrong mileage on my receipt. When I called him back Thursday, he said the system wouldn't allow him to change it. He said only the manager Dave Keller could modify it. I tried Thursday to reach Dave by phone, but no answer, so left a voice ma... read more
Business response:
Thanks for sharing your experience, David. We appreciate your loyalty over the years and your kind words about our team. We’re sorry for the delay in communication and the receipt issue. Your feedback helps us improve, and we’re glad to hear you’ll continue visiting us for service! Sincerely, David Keller, Service Manager, service@palmerdcj.com
The service department was excellent. I appreciate the speed at which they handled my issues and friendly staff.
Business response:
Thanks for your fantastic feedback, Brent! We're thrilled to hear you had a great experience with our service team. Speed and friendliness are what we strive for, and it's wonderful to know we hit the mark for you!
Rich resolved the warranty items with my 392 Rubicon and was very easy to work with.
Business response:
Thanks for sharing your experience, Mark! We're thrilled to hear that Rich made the warranty process smooth for you. Your satisfaction is our priority, and we appreciate your support! Enjoy your new Jeep!
Great experience. Good negotiation. Great location. Good snacks. Good communication. Great inventory. Good process. Excellent.
Business response:
Thanks for the fantastic feedback, Justin! We’re thrilled to hear you had such a positive experience with our team!
The service team at Palmer is quick and efficient. The waiting area is clean and has internet access, working areas, snacks, coffee, and water. There is also a nice showroom with some pretty cool cars to look at while you wait.
Business response:
Thank you for your review! We’re thrilled to hear you had a great experience here. Looking forward to welcoming you back soon!
I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless and stress-free. David, as the service manager, went above and beyond to ensure my car’s repairs were handled with precision and care. His professionalism and clear communication gave me total confidence that my car was in the best hands. Luis was incredibly helpful throughout, making sure everything ran smoothly, while Hiram provi... read more
Business response:
Thanks for the fantastic review! We're thrilled to hear that our team made your experience seamless and stress-free. Your recognition of their hard work and dedication means a lot to us. We appreciate your recommendation and look forward to serving you again!
Many thanks to service adviser Sara Jaramillo for her help in solving problem repairing my RAM but because of miscommunication between Palmer Dodge and Chrysler I lost almost 2 weeks of my time and my money for repair and rentals. Chrysler didn't want to cover expenses for repair of my 2021 RAM with 101,066 miles because they said I bought a truck with 65,000 mile/5 years warranty but when I bought it was shows on my window sticker 5years/100,000 Mile powertrain warranty. This is already the second serious breakdown in this ... read more
Business response:
Thank you for taking the time to share this with us. We are so sorry for the inconvenience, but we're glad to hear that Sara was able to help you resolve this issue. If you have any future questions or concerns, please don't hesitate to reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com
The Service Team at Palmer Dodge provides world class service everytime. Team members are polite and professional.
Business response:
Thank you for sharing your review with us! We're thrilled to hear that our service team consistently delivers a world-class experience. Your kind words about their professionalism mean a lot to us. We look forward to serving you again!
Gave me the hometown feel and comfort and they treated my car with the upmost respect.
Business response:
Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,874 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.