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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service department did a fantastic job working out some Service department did a fantastic job working out some pesky “electronic gremlins” in our 2017 Grand Cherokee.
Business response:
Thanks for the awesome feedback, Scott! We're thrilled to hear our service team could help. We hope to work with you again in the future!
I have been purchasing from Palmer Dodge for over 20 I have been purchasing from Palmer Dodge for over 20 years. I trust them and I know they will take care of my best interest.
Business response:
Thank you, Donna! We truly appreciate your loyalty over the years. It's our goal to provide the best service and care for our customers. We're glad to hear you trust us for your automotive needs!
I really appreciate the service team of Ryan & Kim! I really appreciate the service team of Ryan & Kim! Kim gets my service order written and Ryan provides the needed parts! Great team!
Business response:
Thanks for the fantastic feedback, Mark! We're thrilled to hear that Ryan and Kim exceeded your expectations. Our team works hard to ensure a smooth experience, and it's great to know their efforts made a difference for you. We appreciate your support!
Overall, I was really impressed with the customer service Overall, I was really impressed with the customer service at Palmer DCJR. Friendly, helpful, communicative, and efficient. Better than what we experience with our ‘luxury brand’ vehicle service centers. 10/10
Business response:
We're thrilled to hear you had such a positive experience with our customer service. Our team strives to provide top-notch support, and it’s great to know we exceeded your expectations. We appreciate your feedback and look forward to serving you again!
Dealership took care of replacing parts damaged from a Dealership took care of replacing parts damaged from a battery install. I do need to come back for additional fixes
Business response:
Thanks for the awesome review! We're glad to hear we could help with the battery install. We appreciate all your thoughtful feedback, and we hope to work with you again.
This place is, by far the best dealership service This place is, by far the best dealership service department I have ever been to. Sarah in the service dept. is top notch.
Business response:
Thanks for the great feedback! We're thrilled to hear you had such a positive experience in our service department. Sarah truly goes above and beyond for our customers. We appreciate your support and look forward to serving you again!
Had an issue with my jeep and they were able to figure it Had an issue with my jeep and they were able to figure it out in about 2 days. Amazing considering the last shop just held on to it for 2 weeks and still couldn’t give me a diagnosis.
Business response:
Thanks for your awesome feedback, Andrew! We’re thrilled to hear we could resolve your Jeep issue quickly. Our team always aims to provide efficient service, and it’s great to know we met your expectations. Looking forward to helping you again!
Great buying experience. Great buying experience. Professional, courteous staff. Love my new vehicle. And Palmer did not waste my time trying to upsell me nitrogen in my tires or that kind of thing. Mike took care of me.
Business response:
Thanks for the fantastic feedback, John! We're thrilled to hear that you had a great experience and love your new vehicle. Our team strives to provide professional service without any upselling, and it's great to know Mike delivered on that. Enjoy your ride!
5+ Star Review for My 2025 Jeep Cherokee Purchase I 5+ Star Review for My 2025 Jeep Cherokee Purchase I recently purchased a 2025 Jeep Cherokee and couldn’t be happier with the experience. Will Cashman was outstanding throughout the entire process. He was friendly, professional, and has continued to follow up with me after the purchase to ensure everything is going well. With my busy work schedule, I haven’t had a chance to set everything up on the vehicle, but Will has been quick to respond to any questions I’ve had via tex... read more
Business response:
Thanks for the fantastic review! We're thrilled to hear about your positive experience with Will and Chris. Our team is dedicated to making the car-buying process seamless and enjoyable. Enjoy your new Jeep Cherokee, and don't hesitate to reach out if you need anything!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,268 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.