Palmer Dodge Chrysler Jeep Ram

4.6

Car Dealers
Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.613,268 reviews

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JB54

9 months ago

Its hard to believe there is a dealership with this Its hard to believe there is a dealership with this quality of a service department. But, Palmer Dodge is wonderful. Sarah Jaramillo is excellent. I took the time to learn her name because she took great care of me. And my Jeep. She is responsive and attentive and far more interested in listening to what you need instead of figuring out what to try to sell you. The Service Department is excellent, and (I can’t believe I’m saying this) reasonably priced.

Business response:

Thanks for the amazing feedback! We’re thrilled to hear about your positive experience with Sarah and our service department. Our team is dedicated to providing attentive care, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again!

Dan

9 months ago

Called to speak to used sales to verify a Certified Called to speak to used sales to verify a Certified preowned vehicle was still on the lot. Spoke ith salesman, Jay Starks, who not only verified the vehicle was there, but also sent me a video of the vehicle within minutes. After explaining that I will not be able to make it that day, I asked if he was working the next morning, which he was so I told him I would meet him first thing when they open. At 9 AM the next morning I walked in, met and shook hands with Jay then walk... read more

Business response:

Thanks for your fantastic review, Dan! We're thrilled to hear about your great experience with Jay and Chris. It's wonderful to know you found your perfect Gladiator so smoothly. We appreciate your feedback and hope you enjoy your new ride!

dpage3

9 months ago

Excellent communication and prompt and professional Excellent communication and prompt and professional follow up. Always great results when I got to Palmer

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that you appreciate our communication and follow-up. Your success is our priority, and we look forward to continuing to deliver great results for you!

jeromy0

9 months ago

Even tho my truck has had issues the service department Even tho my truck has had issues the service department has taking great care of me and my truck

Business response:

Thanks for the great feedback, Jeromy! We're glad to hear our service department has provided you with the care you need for your truck. Your satisfaction is our priority, and we appreciate your trust in us.

jaredbrinson

9 months ago

Very pleasant experience when we purchased our Jeep from Very pleasant experience when we purchased our Jeep from Palmer. Everyone we have dealt with at Palmer has been very nice and helpful.

Business response:

Thanks for the great feedback, Jared! We're thrilled to hear you had a pleasant experience purchasing your Jeep. Our team strives to provide excellent service, and it's wonderful to know their efforts made a difference for you. Enjoy your new ride!

alaskatrac

9 months ago

Luis, my service manager does a great job each time I Luis, my service manager does a great job each time I bring in the Jeep Grand Cherokee for service. Keeps me well informed about the problems that need repair. Covers the parts, cost and time line to finish the service. Very professional and courteous. Thanks Luis.

Business response:

We're thrilled to hear that Luis has consistently provided you with top-notch service for your Jeep Grand Cherokee. Keeping our customers informed and satisfied is our priority. We appreciate your kind words and look forward to seeing you again!

3ric101

9 months ago

Bought my first brand new jeep, Zack showed me the whole Bought my first brand new jeep, Zack showed me the whole car lot with a smile and very knowledgeable with all my questions. I test drove my new car and knew it was for me. I have never been in and out of the dealer the same day. Roswell is an hr away from my home, but because of the great service I came to Palmer Jeep. Zack made my experience worry free and pleasurable. I will definitely be returning for another vehicle in the future. Thomas went through all the loan i... read more

Business response:

Thank you for your amazing review! We’re thrilled to hear about your positive experience with Zack and Thomas. It’s great to know that you found the perfect Jeep and enjoyed a smooth process. We can’t wait to welcome you back for your next vehicle!

v337w

9 months ago

Great, fast service totally met my expectations and did Great, fast service totally met my expectations and did it efficiently and with a great level of direct communication. I will definitely recommend this to other.

Business response:

Thanks for the fantastic feedback! We're thrilled our service met your expectations and that you appreciated the communication. Your recommendation means a lot to us. Looking forward to serving you again!

leocantu7996

9 months ago

I’m generally satisfied with the level of service I’m generally satisfied with the level of service received from the dealership including oil changes and repairs. But dissatisfied with technician stating during last repair visit that Wrangler water pump required replacement ($1,200). And subsequent inspection by another shop found the coolant leak was due to a loose hose clamp and not the water pump. This could have caused me to spend $1,200 unnecessarily.

Business response:

Thanks for your feedback, Leo. We're glad to hear you’re generally satisfied with our service, but we apologize for the confusion regarding the water pump. We appreciate you bringing this to our attention and will work to ensure clearer communication in the future. Your trust is important to us!