This profile has been claimed by the business owner or representative.
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Kim provided excellent service. The work was done on time as promised. However, the cost was high.
Business response:
Hi Randy, thank you for taking the time to share your feedback. We're glad to hear that Kim provided excellent service and completed the work on time. We appreciate your input on the cost and will take that into consideration for future improvements.
Customer service is great, quick oil change, I am not very happy with the service provided by phone to book the appointment because she was trying to rush the phone call and gave me the wrong information.
Business response:
Hi Felipe, thank you for sharing your feedback with us. We're glad to hear that you had a great experience with our customer service and quick oil change. We apologize for any inconvenience caused during the booking process and will address this issue with our team. Thank you for bringing this to our attention.
Palmer Dodge is my go-to service for my Jeep. Their communication is great throughout the process.
Business response:
Hi Jeanette! Thank you for choosing Palmer Dodge as your go-to service for your Jeep. We're thrilled to hear that you appreciate our communication efforts. We strive to provide excellent service to all our customers. We look forward to serving you again in the future!
Rich was amazing! My truck was needing a lot of minor things done. It was done within a good amount of time and ran amazing afterwards
Business response:
Hi Phillip, thank you for sharing your positive experience with Rich! We're thrilled to hear that he was able to take care of all the minor issues with your truck efficiently and effectively. We appreciate your feedback and look forward to serving you again in the future!
The service was fantastic from sales to your financial team. I am very happy with the total experience.
Business response:
David, thank you for the glowing review! We're delighted to hear that you had a fantastic experience with our sales and financial teams. It's our goal to provide top-notch service, and we're thrilled that we hit the mark for you. We appreciate your feedback and look forward to serving you again.
Edwin (Sales), Chris (Finance), and Ryan (Service) did a great job through our vehicle purchase and service process. They did a great job overall with their communication.
Business response:
Thank you so much for the kind words! We're thrilled to hear that Edwin, Chris, and Ryan provided excellent communication throughout your vehicle purchase and service process. We appreciate your feedback and look forward to serving you again in the future!
Staff was very nice and helpful when choosing car packages and finance plans. And thanks to Karim for all the help.
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that our staff, especially Karim, provided excellent service in helping you choose the right car package and finance plan. We appreciate your feedback and look forward to serving you again soon.
I had a very good experience getting my vehicle serviced at Palmer Chrysler Jeep Ram. The service rep/advisor (Andrea Paz) was very knowledgeable and efficient in arranging Uber transportation to and from my home while my vehicle was being worked on. She was more than accommodating in granting a military discount to reduce the total cost of my service visit. Thank you, Andrea!
Business response:
Darven, thank you so much for sharing your positive experience at Palmer Chrysler Jeep Ram! We're thrilled to hear that Andrea provided top-notch service and made sure you were well taken care of. We appreciate your feedback and thank you for your service.
Chad was awesome! I'm an 18 year old and I just bought my 1st car. Best experience!
Business response:
Hi Jose, thank you for sharing your positive experience with us! We are thrilled to hear that Chad provided you with excellent service during your first car purchase. Congratulations on your new vehicle! If you ever need anything, feel free to reach out to us.
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,750 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.