This profile has been claimed by the business owner or representative.
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Easy to schedule service. Helpful staff and quick turnaround with servicing of our Jeep Grand Cherokee L
Business response:
Hi David, thank you for sharing your positive experience with us! We're thrilled to hear that you found our scheduling process easy and our staff helpful. We strive to provide quick and efficient service, and we're glad to hear we met your expectations with servicing your Jeep Grand Cherokee L.
Ryan in parts is always awesome to deal with. Kimberly in service provides awesome customer service. I will always take my vehicles to Palmer and recommend to family and friends
Business response:
Thank you for the kind words! We're thrilled to hear about your positive experiences with Ryan and Kimberly. We truly appreciate your recommendation and look forward to serving you, your family, and friends in the future. Thank you for choosing Palmer!
Great experience. Zero complaints. Very helpful and professional. Dustin and Lee helped me find what i was looking for and did a great job.
Business response:
Hi Griffin, thank you for the glowing review! We're thrilled to hear that Dustin and Lee were able to assist you in finding exactly what you needed. We appreciate your kind words and look forward to serving you again in the future.
Will was great to deal with and the fees were fair. Everyone was very nice to deal with and responsive.
Business response:
Hi Chris, thank you so much for the positive feedback! We're glad to hear that you had a great experience with Will and found our fees fair. Providing excellent service and being responsive to our customers is always our top priority. We appreciate your support!
I love Sarah! She is an example of excellent customer service! My only disappointment was that my vehicle was not looked at for 5 days and it was there a total of 10 days until I got it back. Fortunately my car insurance covered my rental car fees & I received 2 days free with Enterprise for Sat. & Sun.
Business response:
Hi Laurie, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with Sarah's customer service. We apologize for the extended wait time for your vehicle, and we appreciate your understanding. We hope to provide a more efficient service next time.
Rich is always professional, courteous and knowledgeable. The work is always on time and done very well. Great experience.
Business response:
We appreciate your kind words about Rich! We're thrilled to hear that you had a great experience and that the work was completed to your satisfaction. Thank you for taking the time to share your feedback with us!
Service rep was very professional. He worked me in for an oil change even though I had made a mistake making the appointment. In and out in about an hour. I would give this service department 5 stars!
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that our service rep was able to accommodate you and provide a professional experience. We appreciate your kind words and look forward to serving you again in the future.
Great experience! Lee and Chris know what customer service start to finish, very knowledgeable we did not feel rushed or pressured
Business response:
Thank you for sharing your experience with Lee and Chris! We're thrilled to hear that you received excellent customer service and felt comfortable throughout the process. We appreciate your feedback and hope to see you again soon!
The service department did a great job. Sarah was excellent and helped me get back on the road quickly.
Business response:
Hi there, we're thrilled to hear about your positive experience with our service department, especially with Sarah. We appreciate your kind words and are glad we could get you back on the road quickly. Thank you for choosing us!
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,874 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.