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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dealership took care of replacing parts damaged from a Dealership took care of replacing parts damaged from a battery install. I do need to come back for additional fixes
Business response:
Thanks for the awesome review! We're glad to hear we could help with the battery install. We appreciate all your thoughtful feedback, and we hope to work with you again.
This place is, by far the best dealership service This place is, by far the best dealership service department I have ever been to. Sarah in the service dept. is top notch.
Business response:
Thanks for the great feedback! We're thrilled to hear you had such a positive experience in our service department. Sarah truly goes above and beyond for our customers. We appreciate your support and look forward to serving you again!
Had an issue with my jeep and they were able to figure it Had an issue with my jeep and they were able to figure it out in about 2 days. Amazing considering the last shop just held on to it for 2 weeks and still couldn’t give me a diagnosis.
Business response:
Thanks for your awesome feedback, Andrew! We’re thrilled to hear we could resolve your Jeep issue quickly. Our team always aims to provide efficient service, and it’s great to know we met your expectations. Looking forward to helping you again!
Great buying experience. Great buying experience. Professional, courteous staff. Love my new vehicle. And Palmer did not waste my time trying to upsell me nitrogen in my tires or that kind of thing. Mike took care of me.
Business response:
Thanks for the fantastic feedback, John! We're thrilled to hear that you had a great experience and love your new vehicle. Our team strives to provide professional service without any upselling, and it's great to know Mike delivered on that. Enjoy your ride!
5+ Star Review for My 2025 Jeep Cherokee Purchase I 5+ Star Review for My 2025 Jeep Cherokee Purchase I recently purchased a 2025 Jeep Cherokee and couldn’t be happier with the experience. Will Cashman was outstanding throughout the entire process. He was friendly, professional, and has continued to follow up with me after the purchase to ensure everything is going well. With my busy work schedule, I haven’t had a chance to set everything up on the vehicle, but Will has been quick to respond to any questions I’ve had via tex... read more
Business response:
Thanks for the fantastic review! We're thrilled to hear about your positive experience with Will and Chris. Our team is dedicated to making the car-buying process seamless and enjoyable. Enjoy your new Jeep Cherokee, and don't hesitate to reach out if you need anything!
What an amazing place, very professional, nice customer What an amazing place, very professional, nice customer service. Excellent dealer. Definitely we take our cars there.
Business response:
Thanks for the fantastic review, Lilo! We're thrilled to hear you had such a positive experience with our team. Your support means a lot to us, and we look forward to serving you and your cars again soon!
as always communication with the service team, in as always communication with the service team, in particular Kim and David is great and responsive.
Business response:
Thanks for the fantastic review! We're glad to hear that Kim and David provided you with excellent communication. Our team is dedicated to ensuring a great experience, and it's wonderful to see their efforts recognized. We appreciate your support!
The service department at Palmer Dodge is top-notch. The service department at Palmer Dodge is top-notch. They are efficient, knowledgeable, and always provide excellent customer service. I appreciate their attention to detail.
Business response:
We're so glad you had a positive experience with our service department. Our team strives to provide top-notch service, and your feedback reinforces our commitment to excellence. We look forward to serving you again!
Employees were helpful. Employees were helpful. Especially the service manager, David Keller. Bo Bryant was my sales rep. He made a scheduling error. He admitted the error and made it right; meeting the original schedule. Thank you.
Business response:
We're so happy to hear about your positive experience with David and Bo. Our team strives for excellent service, and it’s great to know they made a difference for you. We appreciate your feedback and look forward to serving you again!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,394 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.