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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fantastic service department. Fantastic service department. They did a great job on my truck. I live about 40 miles from Palmer dealership. I have two other dealerships within 10 miles of me, but I would rather take my truck to Palmer then the other two dealerships. I've tried taking my truck to the other two dealerships for service, but every time my truck stayed there for weeks upon weeks and not everything was resolved. Keep up the good work Palmer.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department. Your loyalty means a lot to us, and we’re committed to providing the best service possible. We look forward to seeing you and your truck again soon!
Palmer Dodge, Ram, Jeep has been a pleasure to do Palmer Dodge, Ram, Jeep has been a pleasure to do business with both in buying my vehicles and having my vehicles serviced. They are professional, personal, and deliver on what they say.
Business response:
Thanks for your kind words! We're thrilled to hear you had a positive experience with us. Our team is dedicated to providing exceptional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!
Service team is great! Service team is great! Luis gets me in and out with little to no hassle.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Luis is providing you with such efficient service!
Sarah, is wonderful to work with, she does a great job of Sarah, is wonderful to work with, she does a great job of communicating so I always know whats going on with my trucks Great Job!!
Business response:
Thanks for the fantastic feedback, Dave! We're thrilled to hear that Sarah's communication has made your experience seamless. We appreciate your support and look forward to continuing to work together!
The Service Personal are always very friendly. The Service Personal are always very friendly. The disappointment is with Jeep , not the dealer, the vehicle has been through 7 recalls. The text messaging updates was great. This last time, it would be nice after 10 days having the car if it was washed and being a 4xe if it was picked up charged too.
Business response:
Thank you for your feedback! We’re glad to hear you appreciated our friendly service and text updates. We understand your concerns about the vehicle and will pass your suggestions for washing and charging along to the team. Your satisfaction is important to us!
Sure! Sure! Here’s a great review you can use: ⭐⭐⭐⭐⭐ I had an amazing experience with Sarah J. at Palmer Dodge Chrysler Jeep Ram! Even though they were closing, she went out of her way to take my information and help me with my windshield glass issue. First thing Monday morning, she followed up with me, had the issue submitted, and got it approved quickly. Her dedication, professionalism, and outstanding customer service truly made a difference. I highly recommend Sarah to anyone in need of top-notch service. Thank you, Sara... read more
Business response:
We’re thrilled to hear about your fantastic experience with Sarah J. at Palmer Dodge Chrysler Jeep Ram. Our team is dedicated to providing exceptional service, and we’re glad Sarah made a positive impact. Your recommendation means a lot to us!
Kim went above and beyond. Kim went above and beyond. I was having an issue, while driving out of town and she called me back to see if she could help, putting me in touch with a technician. This is why I'll go back to Palmer for service, where I purchased my Jeep.
Business response:
Thanks for the fantastic feedback! We’re thrilled to hear about Kim's exceptional service. Your loyalty means a lot to us, and we're here to ensure you have the best experience with your Jeep. Looking forward to serving you again!
Wont go anywhere else, timely work and service. Wont go anywhere else, timely work and service. Kim is great, always answers and kind.
Business response:
Thanks for the fantastic review! We're thrilled to hear you appreciate Kim's timely service and friendly support. Your loyalty means a lot to us, and we look forward to continuing to provide you with great experiences!
Repeatedly makes silly errors forgetting to fill tires to Repeatedly makes silly errors forgetting to fill tires to correct pressure after routine servicing (my tire pressure is different front and rear). In 2 tries, they failed twice. To make matters worse, the service dept did not give me a stoing sense of concern.
Business response:
Thank you for your feedback, Marshall. We sincerely apologize for the errors in your tire servicing and for not meeting your expectations. Your experience is important to us, and we'll address this with our service team to improve our processes. We appreciate your patience as we work to better serve you. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,268 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.