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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Always amazing service - louis always takes care of his customers. Waiting has had a nice upgrade so that makes any wait comfy
Business response:
Thank you so much for your kind words, bstntchp! We're thrilled to hear that Louis provided you with amazing service. It's great to know that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again soon!
Sarah is amazing. She is alway helpful and very knowledgeable. She explains everything in detail,
Business response:
Thank you for your kind words, Walter. We are thrilled to hear that Sarah provided you with excellent service. Our team takes pride in being helpful and knowledgeable, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future.
Rich is awesome! Gets me in and out quickly, even last minute. Great job and friendly efficient service. I drive 30 minutes away when I have a dealership literally across the street
Business response:
Julieann, thank you so much for the glowing review! We're thrilled to hear that Rich provided you with efficient and friendly service. We appreciate you choosing to drive the extra distance to visit us. We look forward to serving you again in the future!
Service department was friendly and knowledgeable regarding the work that was to be done. Definitely a positive experience. I will say oil changes take too long but other than I’m a satisfied customer.
Business response:
Hi Twayne, thank you for sharing your experience with us. We're glad to hear that you found our service department friendly and knowledgeable. We appreciate your feedback about the oil changes taking too long and will use it to improve our services. Thank you for sharing your review with us!
Good communication throughout. Very satisfied with the quality of work done. Will visit again for service.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you were satisfied with the quality of work and our communication. We look forward to welcoming you back for more great service in the future.
Sarah is absolutely amazing. She was busy the day I came in for my appointment, but stopped what she was going immediately to take care of me. She is pleasant to me every single time I visit here. She’s a rock star guys! Just tell her I said go easy on that Mercedes! 😂. She’ll know what I mean. Please give her a raise. #topnotchservice
Business response:
Stacey, we are thrilled to hear about your positive experience with Sarah! We appreciate your kind words and will definitely pass along your feedback to her. Thank you for taking the time to share your feedback and for being a loyal customer. We look forward to seeing you again soon!
Great salesmen and even the finance guy was great lol. The 2 salesmen, Jay and Aaron were friendly, knowledgeable about the vehicle I was purchasing, and were on top of it with making my first "expensive" car buying experience smooth and pleasant. I drove 200+ miles to buy from Palmer Dodge, and I wish they were local to me for as the service was A+ Brandon, the finance guy, wasn't pushy and got me a good rate, and worked with me on selecting the official Jeep service contract at a great price. I'm going to tell anyone I kno... read more
Business response:
George, thank you for sharing your positive experience with us at Palmer Dodge! We're thrilled to hear that Jay, Aaron, and Brandon provided you with exceptional service. We appreciate you making the drive to visit us and look forward to serving you again in the future.
Great! Mike and Kainen were knowledgeable and courteous! They are the reason I will come back
Business response:
We are thrilled to hear about your positive experience with Mike and Kainen! Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future. If you have any questions or need assistance, feel free to reach out.
They got the work finished up in the 1-3 day timeframe, but my truck sat for 2 days before they looked at it… and that was with an appt. Communication was pretty bad as well… no communication for 2 days. I wish I could’ve been driving the truck around and just brought it in the day they actually did the work (hence, the reason for an appt).
Business response:
We're sorry that your experience left you feeling unsatisfied. We offer a timeframe to give our customers an estimate of when their car will be finished based on our current workload. If you have any further questions or concerns for us, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,462 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.