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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had service done on my Jeep Wrangler at Palmer I recently had service done on my Jeep Wrangler at Palmer Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial experience was frustrating due to a lack of transparency and communication. I wasn’t updated regularly on the status of my vehicle. That said, when I made a follow-up call, the team became much more cooperative, providing clearer updates and ensuring the issue was res... read more
Business response:
Thank you for sharing your experience! We appreciate your patience during the service and are glad to hear our team improved communication along the way. Your feedback is invaluable as we strive for a seamless experience. Looking forward to serving you better in the future!
Probably the easiest vehicle purchase that I have ever Probably the easiest vehicle purchase that I have ever made. I special ordered the truck and they shipped it to me with no problems.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear that your vehicle purchase was seamless and that you enjoyed the special ordering process. Enjoy your new truck, and we look forward to serving you again!
Great service always. Great service always. Kim is the best. Won’t go anywhere else. Timely updates and responses.
Business response:
Thanks for the awesome feedback! We're thrilled to hear about your positive experience and will definitely pass your kind words to Kim. We're committed to providing timely service, and your support means a lot to us!
Very helpful and an overall good experience. Very helpful and an overall good experience. I would recommend them and would use them in the future.
Business response:
Thanks for the kind words, George! We're thrilled to hear you had a great experience and appreciate your recommendation. Looking forward to assisting you again in the future!
Jim Miller was very informative, friendly and had a good Jim Miller was very informative, friendly and had a good knowledge of what I needed. His customer service skills went above and beyond. Chris Boozer was very thorough and professional during the finance process. A very pleasant and smooth experience than I have had in the past with other dealerships. Thank you all for everything! Loving my Jeep Cherokee:)
Business response:
We’re thrilled to hear about your fantastic experience with Jim and Chris! Our team is dedicated to providing top-notch service, and it’s great to know you’re loving your Jeep Cherokee. Thanks for sharing your review!
Great job. Great job. Nothing else to say just trying to hit the 15 word minimum ok
Business response:
Thanks for the awesome feedback! We’re thrilled you had a great experience. Your support means a lot to us!
The team at Palmer continues to deliver great service The team at Palmer continues to deliver great service every time. Highly recommended. Their communication is top notch. Estimates for cost and time line are right on.
Business response:
Thanks for the fantastic review, Abdullah! We’re thrilled to hear that you consistently enjoy our service and appreciate our communication. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations!
Excellent and knowledgeable staff both in the sales and Excellent and knowledgeable staff both in the sales and service departments. I have purchased several cars from them and have yet to be disappointed.
Business response:
Thanks, Elleby! We’re thrilled to hear you’ve had such positive experiences with our team. Your loyalty means a lot to us, and we’re here to keep delivering excellent service. Looking forward to helping you with your future car purchases!
Went in for a car engine light. Went in for a car engine light. Was assured the repair would fix the car engine light, spent a lot of $$ and my light is still on.
Business response:
Hi Katie, thanks for your feedback. We're sorry to hear that the repair didn’t resolve the issue. We strive for customer satisfaction and appreciate your input. Please consider reaching out to us so we can look into this further and find a solution for you. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,268 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.