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Palmer Dodge Chrysler Jeep Ram

4.5
  • Car Dealers
  • Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.56,178 reviews
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toneela's profile image
toneela 
11 months ago

Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palmer) is that the lose bolts and xxxxx cost $430 to torque is a known issue so should have been covered by them as a recall or under warranty. 

Business response:

We appreciate your kind words! We're thrilled to hear that Luis provided you with excellent service and timely vehicle return. Your feedback about the issue is valuable, and we’ll ensure it’s noted. Thank you for choosing us, and we look forward to serving you again! 

tfondy's profile image
tfondy 
a year ago

The vehicle was at Palmer for warranty repairs and very happy with the service dept. 

Business response:

We're thrilled to hear you had a great experience with our service department! Providing top-notch service is our priority, and we're glad we could meet your expectations. Thank you for the positive feedback! 

Khaiskhan's profile image
Khaiskhan 
a year ago

Fantastic experience working with Mike! I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. He got straight to the point, and within minutes, I had the keys in my hand—amazing! Also, a special shoutout to Peyton for helping with the Jeep selection and demo. Super enthusiastic and genuinely focused on customer satisfaction. Great teamwork and service all around! 

Business response:

We’re thrilled to hear about your fantastic experience, Khaiskhan! Mike and Peyton truly embody our commitment to smooth, customer-focused service. Thank you for recognizing their efforts. Enjoy your new ride! 

seanneely88's profile image
seanneely88 
a year ago

Sarah in the service writer was great. Great communication and understood the issue with my jeep. I really appreciate all her help. 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that Sarah provided great communication and support with your Jeep. Your appreciation will surely be passed along to her and the team. We look forward to assisting you again! 

dinodiaz8's profile image
dinodiaz8 
a year ago

Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that Hiram and the team are taking excellent care of your truck. Providing top-notch service is our priority, and it’s great to know you’re satisfied. We look forward to seeing you again! 

GWALTNEY4801's profile image
GWALTNEY4801 
a year ago

Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! 

Business response:

Thank you for your kind words! We're thrilled to hear about your positive experiences over the years. We look forward to continuing to serve you! 

DANANDSTACY's profile image
DANANDSTACY 
a year ago

Nice service team - it was an easy process and we enjoy this dealership as compared to others. 

Business response:

Thanks for the great feedback! We're thrilled to hear you had an easy experience with our service team. We strive to make every visit enjoyable and appreciate your support in choosing us over others! 

Freddy's profile image
Freddy 
a year ago

Deal on the truck was pretty good. Played games on the financing. My interest rate is way higher than should be for my credit score. 

Business response:

Thanks for your feedback, Freddy! We're glad you found a good deal on your truck. We strive for transparency in financing, so your insights are valuable. We'll work on improving that aspect to better serve our customers. 

robertsparadigm's profile image
robertsparadigm 
a year ago

I had an awesome experience at Palmer Dodge thanks to Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, friendly, and made the whole process smooth and stress-free. It’s rare to find someone who genuinely takes care of their customers like that. Thanks again, Luis—you’ve got a loyal customer here! 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear about your smooth experience with Luis and the hassle-free service you received. We appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future! 

Frequently asked questions about Palmer Dodge Chrysler Jeep Ram

How is Palmer Dodge Chrysler Jeep Ram rated?

Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,178 reviews. 

When is Palmer Dodge Chrysler Jeep Ram open?

Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.