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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had a fantastic experience at Palmer Jeep, and I just have to share how wonderful it was. Sarah truly exceeded all my expectations by going the extra mile to ensure I was well taken care of and kept informed throughout the entire process. Her exceptional customer service made my visit a memorable one, and I left feeling truly satisfied and valued as a customer. Palmer Jeep is lucky to have such a dedicated and attentive staff member like Sarah. I highly recommend this dealership to anyone looking for a seamless an... read more
Business response:
Thank you for taking the time to share your positive experience at Palmer Jeep. We are thrilled to hear that Sarah provided exceptional customer service and made your visit memorable. We appreciate your recommendation and look forward to serving you again in the future.
Rich Kinsey is so knowledgeable and hard working. He’s a smart and effective guy. I hope that the Leadership of this dealership realizes what an asset he is to the team.
Business response:
Thank you for sharing your positive experience with Rich Kinsey at our dealership. We truly value feedback like yours and are glad to hear about the exceptional service you received. We will make sure to pass along your kind words to the leadership team. Thank you for choosing us!
Great service. They got me in quickly and all was well. Thank you for everything.
Business response:
Hi there, thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and hope to see you again soon. If you have any questions or need assistance in the future, feel free to reach out.
After my vehicle was serviced and I pick it up I had to remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to return to the dealership to retrieve it. This is the 3rd time that I have to return to the dealerhip to retrieve it my tire safety lock.
Business response:
We're so sorry to hear that there was plastic and other materials left over after your service appointment. This is not the level of professionalism we strive for, and we apologize for the inconvenience. We hope to have the opportunity to work with you again in the future, and provide you with top-notch service. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Continue to experience excellent service in all respects particularly from Rich. He's always on top of my needs and informs very well.
Business response:
Hi David, thank you so much for your kind words! We're thrilled to hear that you continue to receive excellent service, especially from Rich. We'll be sure to pass along your compliments to him. If you ever need anything else, please don't hesitate to reach out.
Always great service. ..only place I take my Jeep to get routine service and anything else that might come up. Always friendly and always a great job!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you trust us with your Jeep for routine service. Our team works hard to provide excellent service, and we're glad it shows. Looking forward to serving you again in the future!
Great service team. Good communication and friendly. Brought in Jeep for routine service and they completed the work quicker than originally estimated. I will be back.
Business response:
Thank you for sharing your positive experience with our service team! We are thrilled to hear that we were able to exceed your expectations with good communication and efficiency. We look forward to welcoming you back for your next routine service.
Excellent attentive customer service from sales to finance dept. Great follow up after sale also to make sure everything is ok. WOW!
Business response:
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide excellent customer service every step of the way, and we're glad to hear that it didn't go unnoticed. We appreciate your feedback!
There was a misunderstanding last time I took my car in for service, and they handled it really well.
Business response:
Hi Molly, thank you for sharing your experience! We're glad to hear that we were able to resolve the misunderstanding to your satisfaction. We appreciate your feedback and look forward to serving you again in the future.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,750 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.