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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless and stress-free. David, as the service manager, went above and beyond to ensure my car’s repairs were handled with precision and care. His professionalism and clear communication gave me total confidence that my car was in the best hands. Luis was incredibly helpful throughout, making sure everything ran smoothly, while Hiram provi... read more
Business response:
Thanks for the fantastic review! We're thrilled to hear that our team made your experience seamless and stress-free. Your recognition of their hard work and dedication means a lot to us. We appreciate your recommendation and look forward to serving you again!
Many thanks to service adviser Sara Jaramillo for her help in solving problem repairing my RAM but because of miscommunication between Palmer Dodge and Chrysler I lost almost 2 weeks of my time and my money for repair and rentals. Chrysler didn't want to cover expenses for repair of my 2021 RAM with 101,066 miles because they said I bought a truck with 65,000 mile/5 years warranty but when I bought it was shows on my window sticker 5years/100,000 Mile powertrain warranty. This is already the second serious breakdown in this ... read more
Business response:
Thank you for taking the time to share this with us. We are so sorry for the inconvenience, but we're glad to hear that Sara was able to help you resolve this issue. If you have any future questions or concerns, please don't hesitate to reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com
The Service Team at Palmer Dodge provides world class service everytime. Team members are polite and professional.
Business response:
Thank you for sharing your review with us! We're thrilled to hear that our service team consistently delivers a world-class experience. Your kind words about their professionalism mean a lot to us. We look forward to serving you again!
Gave me the hometown feel and comfort and they treated my car with the upmost respect.
Business response:
Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.
My 2009 Dodge Charger still runs like new after 15 years of being maintained at Palmer.
Business response:
Thanks, Vance! We're thrilled to hear your Charger is still running like new. Here's to many more years of smooth driving!
on my first service, the service facility neglected to change tire pressure after rotating my tires. The result in a return trip upon which the service manager was too busy to see me. However, one staff member took really good care of me to make sure that the job is done right.My judgment is being withheld overall on whether to recommend the service facility or not until after the next service so that I can determine if that was a one time problem with the specific service tech or more of a general approach from the service ... read more
Business response:
Thanks for sharing your experience, Marshall. We’re sorry to hear about the oversight with your tire pressure and understand your frustration. We're glad one of our team members was able to assist you. We appreciate your patience and hope your next visit exceeds your expectations! Sincerely, David Keller, Service Manager, service@palmerdcj.com
Fantastic customer service plus swift, seamless purchase. No hassle and low pressure selling which made it easy to want to purchase from the Palmer Dealership.
Business response:
Nicolette, we're thrilled to hear you had a fantastic experience with our customer service! We look forward to serving you again!
Excellent customer service and professionalism. Went above and beyond to meet my needs and get me my vehicle.
Business response:
Hi Brad, thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. Meeting your needs is our top priority, and it’s wonderful to know we succeeded. Enjoy your new vehicle!
Everything was good except my lugnut cover for the tire was broken and I didn’t notice until I got home. Wish that could be replaced. It looks like the tech over tightened it
Business response:
Thank you so much for your feedback. We're glad to hear everything else was good, but we’re sorry about the lugnut cover issue. Your concern is important to us, and we'll look into this to ensure it doesn't happen again. We appreciate your understanding! Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,943 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.