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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's a very nice and clean Dealership with exllanent customer service. I recommend them highly.
Business response:
Thank you for your fantastic review! We're thrilled to hear you enjoyed our dealership and received excellent customer service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Great Place, I wish I lived there. Traveled from Louisiana to visit family there. Got in my Grand Cherokee saturday morning and it was running rough. Check engine light was on. Call them and they said can you come right now. Water pump was leaking and a fuel injector needed replacement. They had both changed before 2 that afternoon. I HIGHLY recommend this place!!!!
Business response:
Thank you so much for sharing your experience, Doug! We greatly value your feedback and appreciate you taking the time to share. If you're ever back in the area, our team will be here to help if any issues come up with your vehicle. We're proud to have helped you get back on the road quick. Thanks again, and safe travels!
Great experience working with Karim. He was very knowledgeable and responsive. Highly recommended working with them.
Business response:
Thank you, Lindsey! We are so happy to hear that Karim provided you with expert service during your visit. We greatly value your positive feedback, and look forward to welcoming you back next time!
Tony gave me a wonderful experience and I enjoyed working with him! Thank you Tony!
Business response:
Thank you, Julia! We're so happy Tony provided excellent service for your car purchase. We appreciate your feedback greatly, and we hope to see you again soon for all future car needs. Enjoy your new ride!
I had a difficult issue to resolve with my Jeep's infotainment system. Service advisor Luis Torres and his team hung in there and resolved the problems to my complete satisfaction. Thank you guys!
Business response:
Thank you so much for your kind words! We're so glad to hear that Luis and the service team were able to resolve this issue for you. We greatly appreciate your taking the time to share your experience with us, and we look forward to serving you again on all future service needs!
Sarah did a fantastic job of ordering parts, scheduling service while I work remotely and filing a warranty claim. I couldn’t ask for better service.
Business response:
Thank you so much for sharing your experience with our team! We're so happy to hear Sarah was able to help you find the parts you needed. We greatly appreciate your business, and we look forward to serving you again on all future car needs!
Palmer Dodge is always a great experience. They are busy, but they do not let you as a customer feel like that is a problem. They get you out in a timely manner and are up front with you on how long any service/repair will take.
Business response:
Thank you so much for sharing your feedback! We greatly appreciate customers like you for taking great care of your vehicle at our service center. Thank you for your continued support, and we look forward to serving your Jeep again in the future!
Good and bad. I often go to Palmer for my service. Prices seem high, but that's everywhere now. My biggest issue is with the service of simple issue; the windshield washer hose. The hose kept popping out of the nozzle. The first time I went the service area told me to contact their parts department to see if they had the part. I did so and was told to schedule service. Back to the service department and scheduled service. When I arrived for the service they told me that they had to order the part from another dealership and ... read more
Business response:
Thank you for sharing your experience. We appreciate your feedback and are glad to hear that David provided helpful service. We’re sorry for the inconvenience you faced with the washer hose issue. Your trust is important to us, and we aim to improve. We hope to serve you better in the future! Sincerely, David Keller, Service Manager, service@palmerdcj.com
Always go above and beyond to maintain the fleet. There is a true sense of urgency. Always getting me in and out in a timely manner.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our team consistently meets your fleet needs with urgency and efficiency. Your satisfaction is our top priority, and we look forward to serving you again!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,178 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.