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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Karim helped me in the process and was very patient Karim helped me in the process and was very patient answering all my questions. Really appreciate all the help
Business response:
Thanks, Abhi! We're thrilled to hear that Karim provided such great support. Your appreciation means a lot to us, and we’re here to help anytime you need assistance. We hope to work with you again soon!
I am satisfied with the quality customer service and I am satisfied with the quality customer service and care. Luis Torres was very helpful and the personal attention given was great! I received text updates which I really appreciated. Luis is the BEST! Thank you for hiring people like him who care about the customer. He was very pleasant and reassuring as I was without a vehicle during Thanksgiving and desperately needed me care once I returned to work after the holiday. I appreciate the quality customer service and work. ... read more
Business response:
Thanks for your feedback! We're thrilled to hear that Luis made a positive impact during your experience. We appreciate your understanding regarding the additional costs and will work on improving communication around pricing. Your satisfaction is important to us, and we look forward to serving you again!
My check engine light came on. My check engine light came on. I thought that was typically an emissions problem, but this time it was a faulty thermostat. The work was done well and the car was ready when I needed it.
Business response:
Thanks for sharing your experience, Vance! We're glad to hear the issue was resolved quickly and to your satisfaction. Our team is here to ensure your vehicle runs smoothly. Safe driving!
fast and easy to get the service done quickly and fast and easy to get the service done quickly and efficiently. pleased with the employees
Business response:
Thanks for the awesome feedback! We're thrilled to hear that you found our service fast and efficient. Our team works hard to ensure a great experience, and it's fantastic to know you were pleased. We appreciate your support!
Since we moved to GA in 2016, I have had my 2008 Jeep Since we moved to GA in 2016, I have had my 2008 Jeep Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have an air filter in stock. They didn't communicate in a timely manner to keep me informed and made my wait unnecessary. Also they they no longer provide a copy of the inspection checklist . I will go back hoping they do better next time.
Business response:
Thanks for your feedback. We're sorry to hear about your recent experience and appreciate you bringing this to our attention. We strive for timely communication and efficient service. Your concerns will help us improve, and we hope to provide you with a better experience next time. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Very easy transaction and an unbeatable price. Very easy transaction and an unbeatable price. This was our second purchase from Palmer and both have been great.
Business response:
We're thrilled to hear that you had a seamless experience and found great value in your purchases. Your continued support means a lot to us! Looking forward to serving you again.
Always find then very professional when there. Always find then very professional when there. The work is done quick and correct, never have I had to take it back
Business response:
We're thrilled to hear you had a great experience with our team. Quick and professional service is what we strive for, and it’s fantastic to know we hit the mark. Your feedback means a lot to us!
Very professional staff, answered all our questions, made Very professional staff, answered all our questions, made it easy to purchase a vehicle at a reasonable price. Great dealership.
Business response:
Thanks for the fantastic feedback, Scott! We’re thrilled to hear that our team made your vehicle purchase a smooth and enjoyable experience. Your satisfaction is our priority, and we look forward to serving you again in the future!
I do not understand why we were asked to bring our car in I do not understand why we were asked to bring our car in on a Friday when the tech that was going to work on the car was not available until the following Tuesday. This place has little consideration for customers.
Business response:
We appreciate your feedback and apologize for the scheduling confusion. We aim to improve our processes and ensure better communication moving forward. Your experience is important to us, and we hope to serve you better in the future. Thank you for your understanding! Sincerely, David Keller, Service Manager, service@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,269 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.