This profile has been claimed by the business owner or representative.
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jay was great. Jay was great. No xx conversations and no extra poop on the invoice. Highly recommend dealing with them
Business response:
We're so glad to hear you had a great experience with Jay. We pride ourselves on transparency and efficiency, so it’s awesome to know that resonated with you. Your recommendation means a lot to us!
I had a great experience at this dealership everyone was I had a great experience at this dealership everyone was so nice great and fast customer service
Business response:
Thank you, James! Our team is dedicated to providing great service, and it’s wonderful to see that reflected in your visit. Thank you for your kind words and for choosing our dealership!
The staff were friendly helpful and courteous. The staff were friendly helpful and courteous. They made buying very easy. The car was delivered clean and with a full tank of gas.
Business response:
We're so glad to hear you had a great experience with our team. Providing helpful and courteous service is our top priority, and we're glad you enjoyed your car delivery. We appreciate your feedback and hope you love your new ride!
Service department is always top-notch. Service department is always top-notch. Especially Kim, always quick to respond and provides updates along the way. Won't go anywhere else.
Business response:
Brandon, thank you for your fantastic feedback! We’re thrilled to hear that Kim and our service team consistently meet your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service!
They've always delivered what they promised me on all six They've always delivered what they promised me on all six vehicles I've purchased from them since 2011.
Business response:
Thanks, Russells! We're so glad that you’ve had such positive experiences with us since 2011. Your continued support means a lot, and we look forward to helping you with your future vehicle needs!
The service is very good and efficient. The service is very good and efficient. The person who attended me was Hiriam Morales-Baez and he was excellent. I had no contact with any other people at the dealer.
Business response:
We're thrilled to hear about your positive experience with Hiriam. Our team strives for excellence, and your feedback reinforces our efforts. We appreciate your support and hope to see you again soon!
I have been a customer for Palmer Dodge Chrysler Jeep Ram I have been a customer for Palmer Dodge Chrysler Jeep Ram for the past 10 years and it's the quality & professional service that both the sales and service teams provide all of the time that keeps me coming back. The service experience is absolutely the very best and the primary reason is the Service Advisor, Hiram Morales, who has provided the very best service during the last 3 Jeeps that I have purchased and owned from Palmer. I'm a very satisfied with all aspects ... read more
Business response:
Thank you, Henry! We truly appreciate your loyalty over the past decade. It’s wonderful to hear that Hiram and our teams have consistently provided you with top-notch service. We’re thrilled you’ve had such a positive experience with us and look forward to continuing to serve you!
Always have great service - especially from Kim! Always have great service - especially from Kim! My car is serviced quickly but thoroughly and they always respect my time.
Business response:
Thanks for the fantastic feedback, Danielle! We're thrilled to hear that Kim and the team provided you with quick and thorough service. Your time is valuable, and we’re glad we could respect that. Looking forward to seeing you again!
An oil change took over 2 hours. An oil change took over 2 hours. It was the first one the vehicle had and was included. The advisor asked if I wanted my tires rotated as well, but I said no, since I had done it one week prior. 90 minute later, someone comes and tells me "sorry for the wait. There was a backup in the tire garage." My question to them: "Why was it in the tire garage".....So, more than 30 minutes later (since there was still a backup in the tire garage), the tires were put back on the way the arrived and the o... read more
Business response:
Hi Dan, we appreciate your feedback and apologize for the extended wait time during your oil change. Your experience is important to us, and we’ll work on improving our efficiency. Thank you for sharing this with us. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,269 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.