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Palmer Dodge Chrysler Jeep Ram

4.9
  • Car Dealers
  • Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.94,874 reviews
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Carolyn's profile image
10 months ago

Outstanding service. Incredible staff, including the owner - incredibly friendly, knowledgeable, and honest. Made the car buying process enjoyable and smooth. 

Business response:

Carolyn, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service outstanding and our staff friendly and knowledgeable. We're glad we could make your car buying process enjoyable and smooth. We appreciate your feedback! 

RUTHERFORD8890's profile image
RUTHERFORD8890 
10 months ago

I just bought my 5th Wrangler from Palmer. Mike Gebhardt was my sales person and he did a great job. Great dealership, I bought a 392 Final Edition via text and phone call. Easy! 

Business response:

Hi Rutherford, thank you for choosing Palmer for your 5th Wrangler purchase! We're thrilled to hear that Mike provided you with great service, and we're glad to hear that your purchase process was easy. Enjoy your new 392 Final Edition! 

j.estell2008's profile image
j.estell2008 
10 months ago

My service advisor, Kim really took the time to listen to my concerns, prioritize my needs, and work out an affordable plan for my repairs. 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Kim provided you with excellent service and prioritized your needs. We appreciate your feedback and look forward to serving you again in the future. 

deangelotownsend1103's profile image
deangelotownsend1103 
10 months ago

I recently had a fantastic experience at Palmer Jeep, and I just have to share how wonderful it was. Sarah truly exceeded all my expectations by going the extra mile to ensure I was well taken care of and kept informed throughout the entire process. Her exceptional customer service made my visit a memorable one, and I left feeling truly satisfied and valued as a customer. Palmer Jeep is lucky to have such a dedicated and attentive staff member like Sarah. I highly recommend this dealership to anyone looking for a seamless an... read more

Business response:

Thank you for taking the time to share your positive experience at Palmer Jeep. We are thrilled to hear that Sarah provided exceptional customer service and made your visit memorable. We appreciate your recommendation and look forward to serving you again in the future. 

KENT219's profile image
10 months ago

Rich Kinsey is so knowledgeable and hard working. He’s a smart and effective guy. I hope that the Leadership of this dealership realizes what an asset he is to the team. 

Business response:

Thank you for sharing your positive experience with Rich Kinsey at our dealership. We truly value feedback like yours and are glad to hear about the exceptional service you received. We will make sure to pass along your kind words to the leadership team. Thank you for choosing us! 

DDESPATHY67SS's profile image
DDESPATHY67SS 
10 months ago

Great service. They got me in quickly and all was well. Thank you for everything. 

Business response:

Hi there, thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and hope to see you again soon. If you have any questions or need assistance in the future, feel free to reach out. 

kepa0503's profile image
10 months ago

After my vehicle was serviced and I pick it up I had to remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to return to the dealership to retrieve it. This is the 3rd time that I have to return to the dealerhip to retrieve it my tire safety lock. 

Business response:

We're so sorry to hear that there was plastic and other materials left over after your service appointment. This is not the level of professionalism we strive for, and we apologize for the inconvenience. We hope to have the opportunity to work with you again in the future, and provide you with top-notch service. Sincerely, David Keller, Service Manager, service@palmerdcj.com 

DAVIDHEFFNER450's profile image
DAVIDHEFFNER450 
10 months ago

Continue to experience excellent service in all respects particularly from Rich. He's always on top of my needs and informs very well. 

Business response:

Hi David, thank you so much for your kind words! We're thrilled to hear that you continue to receive excellent service, especially from Rich. We'll be sure to pass along your compliments to him. If you ever need anything else, please don't hesitate to reach out. 

erholm's profile image
10 months ago

Always great service. ..only place I take my Jeep to get routine service and anything else that might come up. Always friendly and always a great job! 

Business response:

Thank you so much for your kind words! We're thrilled to hear that you trust us with your Jeep for routine service. Our team works hard to provide excellent service, and we're glad it shows. Looking forward to serving you again in the future! 

Frequently asked questions about Palmer Dodge Chrysler Jeep Ram

How is Palmer Dodge Chrysler Jeep Ram rated?

Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,874 reviews. 

When is Palmer Dodge Chrysler Jeep Ram open?

Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.