This profile has been claimed by the business owner or representative.
Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gave me the hometown feel and comfort and they treated my Gave me the hometown feel and comfort and they treated my car with the upmost respect.
Business response:
Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.
on my first service, the service facility neglected to on my first service, the service facility neglected to change tire pressure after rotating my tires. The result in a return trip upon which the service manager was too busy to see me. However, one staff member took really good care of me to make sure that the job is done right.My judgment is being withheld overall on whether to recommend the service facility or not until after the next service so that I can determine if that was a one time problem with the specific servi... read more
Business response:
Thanks for sharing your experience, Marshall. We’re sorry to hear about the oversight with your tire pressure and understand your frustration. We're glad one of our team members was able to assist you. We appreciate your patience and hope your next visit exceeds your expectations! Sincerely, David Keller, Service Manager, service@palmerdcj.com
Fantastic customer service plus swift, seamless purchase. Fantastic customer service plus swift, seamless purchase. No hassle and low pressure selling which made it easy to want to purchase from the Palmer Dealership.
Business response:
Nicolette, we're thrilled to hear you had a fantastic experience with our customer service! We look forward to serving you again!
Excellent customer service and professionalism. Excellent customer service and professionalism. Went above and beyond to meet my needs and get me my vehicle.
Business response:
Hi Brad, thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. Meeting your needs is our top priority, and it’s wonderful to know we succeeded. Enjoy your new vehicle!
Everything was good except my lugnut cover for the tire Everything was good except my lugnut cover for the tire was broken and I didn’t notice until I got home. Wish that could be replaced. It looks like the tech over tightened it
Business response:
Thank you so much for your feedback. We're glad to hear everything else was good, but we’re sorry about the lugnut cover issue. Your concern is important to us, and we'll look into this to ensure it doesn't happen again. We appreciate your understanding! Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com
Sarah was exceptional! Sarah was exceptional! I was very nervous about what may have been wrong with my car but Sarah's conscientiousness caught the problem and saved me a ton! She was very honest about the problems and didn't cause me to get things I didn't need. The whole office was fantastic and seemed to work together as an awesome team. Great communication.
Business response:
We're thrilled to hear about your positive experience with Sarah and our team! Providing honest and effective service is our priority, and it's great to know we met your expectations. Thank you for your kind words and support!
Best service center is Georgia hands down! Best service center is Georgia hands down! Couldn’t ask for a better team! Great work!
Business response:
It's great to hear you had such a positive experience with our team. Your support means a lot to us, and we're committed to delivering the best service possible. Looking forward to seeing you again!
Excellent service always fast and efficient and done Excellent service always fast and efficient and done correctly ! Easy to make appts and really appreciate my guy Ryan ! Hooked me up with demon package and takes care of any and everything I need with no question and always reasonable and honest ! -Carl
Business response:
Thanks for the fantastic review! We’re thrilled to hear you’re enjoying our service and that Ryan has been able to assist you so well. Your satisfaction is our top priority, and we appreciate your support! Looking forward to serving you again soon.
As always, the Service Team at Palmer delivered an As always, the Service Team at Palmer delivered an excellent service experience. There is a reason I drive out of my way to have the pros at Palmer take care of my vehicle!
Business response:
Thanks, Jared! We’re thrilled to hear you had an excellent experience with our Service Team. Your loyalty means a lot to us, and we’re glad you trust us with your vehicle care. Looking forward to seeing you again soon!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,269 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.