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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I paid extra money to tow it past the other dealerships I paid extra money to tow it past the other dealerships because my last visit went do awesome Kim was great
Business response:
Thanks for the fantastic review, Jeromy! We appreciate your support and look forward to helping you again in the future!
Excellent staff great selection very efficient and quick Excellent staff great selection very efficient and quick turnaround on selection and approval and quick paperwork process
Business response:
Thanks for the fantastic review, Mario! We're thrilled to hear that you had a great experience with our staff and found the process efficient. Your satisfaction is our priority, and we appreciate your feedback!
Very professional, customer FIRST centric, knowledgeable, Very professional, customer FIRST centric, knowledgeable, supportive, ONTIME and always my GOTO dealer any day.
Business response:
We're thrilled to hear about your positive experience. We look forward to serving you again!
My sales person was very responsive and good to work with My sales person was very responsive and good to work with (Mike G). The finance person was not at all responsive after the sale. He sent the electronic docs as requested during the finance meeting but in a secured file. He never shared a password, even after 2-3 emails requesting the password. Other than this purchasing from Palmer was a good experience and I would recommend them.
Business response:
We're glad to hear you had a positive experience with Mike. We apologize for the communication issues regarding the finance documents and appreciate your patience. Your recommendation means a lot to us, and we’re committed to improving our processes.
Rich in service is the best. Rich in service is the best. He is very knowledgeable and helpful. I will be back
Business response:
Thanks for the fantastic review, Krowland! We're thrilled to hear you had a great experience with Rich. His expertise and dedication truly make a difference. We can't wait to welcome you back soon!
Jay was great. Jay was great. No xx conversations and no extra poop on the invoice. Highly recommend dealing with them
Business response:
We're so glad to hear you had a great experience with Jay. We pride ourselves on transparency and efficiency, so it’s awesome to know that resonated with you. Your recommendation means a lot to us!
I had a great experience at this dealership everyone was I had a great experience at this dealership everyone was so nice great and fast customer service
Business response:
Thank you, James! Our team is dedicated to providing great service, and it’s wonderful to see that reflected in your visit. Thank you for your kind words and for choosing our dealership!
The staff were friendly helpful and courteous. The staff were friendly helpful and courteous. They made buying very easy. The car was delivered clean and with a full tank of gas.
Business response:
We're so glad to hear you had a great experience with our team. Providing helpful and courteous service is our top priority, and we're glad you enjoyed your car delivery. We appreciate your feedback and hope you love your new ride!
An oil change took over 2 hours. An oil change took over 2 hours. It was the first one the vehicle had and was included. The advisor asked if I wanted my tires rotated as well, but I said no, since I had done it one week prior. 90 minute later, someone comes and tells me "sorry for the wait. There was a backup in the tire garage." My question to them: "Why was it in the tire garage".....So, more than 30 minutes later (since there was still a backup in the tire garage), the tires were put back on the way the arrived and the o... read more
Business response:
Hi Dan, we appreciate your feedback and apologize for the extended wait time during your oil change. Your experience is important to us, and we’ll work on improving our efficiency. Thank you for sharing this with us. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,397 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.